General Manager

Riverstone Logistics

General Manager leading a client-based profit center at Riverstone Logistics. Accountable for team performance, operational execution, and financial results in Houston, TX.

Posted 4/13/2026full-timeHouston • Texas • 🇺🇸 United StatesMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Driving and maintaining the Company culture, purpose, and core beliefs through hands-on training, effective onboarding, and selection of new Extra Milers within the location
Managing all people and operations leaders assigned to the local operation to ensure deliverables, business goals, and profitability are achieved in a timely and cost-effective manner
Responsible for consistently meeting and exceeding client service goals
Responsible for leading the profit center through change, whether internal or external, and ensuring continuity in communication around expectations
Oversight and accountability for weekly operator settlements based on set agreements to include back charge process and supplementation assessments
Maintaining a professional appearance always, while setting an example for employees alike
Ensure daily stand-ups with service providers and team are conducted consistently, ensuring performance rankings are accurate and updated daily, following standard Company operating procedures
Accountable for ensuring employee and provider adherence to prescribed dress code and uniform requirements
Ensuring measurement and effectiveness of all internal and external processes; providing timely, accurate, and complete reports on the operating condition of the Company
Ensures the implementation and maintenance of Lean warehouse principles
Representing the Company by maintaining relationships with clients and ensuring contractual and ongoing relationships
Maintaining the upkeep and maintenance of all assigned assets, both from RLX and the client
Ensuring standards for quality, client expectations, and operator performance are maintained, and that cost-effective technology and processes are utilized to maximize productivity and profitability
Ensuring successful compliance and performance of all vendors and service providers
Developing, monitoring, and reporting operating costs within functional areas; alerting Senior Leadership of cost and labor overrun; recommending and implementing solutions to problems
Advising managers on labor issues including safety, security, employee relations, scheduling, training, grievances, and the like; ensuring managers and supervisors comply with company policies and administering practices in fair and equitable manner
Managing and maintaining budget and controls expenses
Hiring, training, developing, and appraising staff effectively; taking corrective action as necessary on a timely basis and in accordance with company policies
Maintain a respectful and professional relationship with all vendors and service providers
Performing other work-related duties as assigned

Requirements

What you’ll need

Bachelor's degree in a relevant field of study, or equivalent combination of education and experience
Minimum of 5-7 years of warehouse, distribution, and/or supply chain operations with at least 3 years of managerial experience
Must be proficient in Microsoft Office suite including Excel
Ability to complete work in a timely, accurate, and thorough manner
Effective verbal and written communication skills
Ability to exhibit a professional manner when dealing with conflict
Ability to coach and develop employees
Must have reliable transportation to commute to the workplace and attend client meetings as necessary. This may involve traveling to various locations within the specific region for the client.

Benefits

Comp & perks

Riverstone Logistics is proud to be an Equal Opportunity Employer and Drug Free workplace.
All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

warehouse operationsdistribution operationssupply chain operationsbudget managementcost analysisLean principlesreportingemployee trainingperformance managementconflict resolution

Soft Skills

effective communicationcoachingleadershipprofessionalismproblem-solvingrelationship managementtime managementorganizational skillsteam managementadaptability

Certifications

Bachelor's degree