Riverstone Logistics

General Manager

Riverstone Logistics

full-time

Posted on:

Location Type: Office

Location: Houston • Texas • United States

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About the role

  • Driving and maintaining the Company culture, purpose, and core beliefs through hands-on training, effective onboarding, and selection of new Extra Milers within the location
  • Managing all people and operations leaders assigned to the local operation to ensure deliverables, business goals, and profitability are achieved in a timely and cost-effective manner
  • Responsible for consistently meeting and exceeding client service goals
  • Responsible for leading the profit center through change, whether internal or external, and ensuring continuity in communication around expectations
  • Oversight and accountability for weekly operator settlements based on set agreements to include back charge process and supplementation assessments
  • Maintaining a professional appearance always, while setting an example for employees alike
  • Ensure daily stand-ups with service providers and team are conducted consistently, ensuring performance rankings are accurate and updated daily, following standard Company operating procedures
  • Accountable for ensuring employee and provider adherence to prescribed dress code and uniform requirements
  • Ensuring measurement and effectiveness of all internal and external processes; providing timely, accurate, and complete reports on the operating condition of the Company
  • Ensures the implementation and maintenance of Lean warehouse principles
  • Representing the Company by maintaining relationships with clients and ensuring contractual and ongoing relationships
  • Maintaining the upkeep and maintenance of all assigned assets, both from RLX and the client
  • Ensuring standards for quality, client expectations, and operator performance are maintained, and that cost-effective technology and processes are utilized to maximize productivity and profitability
  • Ensuring successful compliance and performance of all vendors and service providers
  • Developing, monitoring, and reporting operating costs within functional areas; alerting Senior Leadership of cost and labor overrun; recommending and implementing solutions to problems
  • Advising managers on labor issues including safety, security, employee relations, scheduling, training, grievances, and the like; ensuring managers and supervisors comply with company policies and administering practices in fair and equitable manner
  • Managing and maintaining budget and controls expenses
  • Hiring, training, developing, and appraising staff effectively; taking corrective action as necessary on a timely basis and in accordance with company policies
  • Maintain a respectful and professional relationship with all vendors and service providers
  • Performing other work-related duties as assigned

Requirements

  • Bachelor's degree in a relevant field of study, or equivalent combination of education and experience
  • Minimum of 5-7 years of warehouse, distribution, and/or supply chain operations with at least 3 years of managerial experience
  • Must be proficient in Microsoft Office suite including Excel
  • Ability to complete work in a timely, accurate, and thorough manner
  • Effective verbal and written communication skills
  • Ability to exhibit a professional manner when dealing with conflict
  • Ability to coach and develop employees
  • Must have reliable transportation to commute to the workplace and attend client meetings as necessary. This may involve traveling to various locations within the specific region for the client.
Benefits
  • Riverstone Logistics is proud to be an Equal Opportunity Employer and Drug Free workplace.
  • All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
warehouse operationsdistribution operationssupply chain operationsbudget managementcost analysisLean principlesreportingemployee trainingperformance managementconflict resolution
Soft Skills
effective communicationcoachingleadershipprofessionalismproblem-solvingrelationship managementtime managementorganizational skillsteam managementadaptability
Certifications
Bachelor's degree