Legal Enablement & Success Analyst
Riverside Insights
full-time
Posted on:
Location Type: Remote
Location: United States
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Salary
💰 $90,000 - $100,000 per year
About the role
- Serve as the primary intake point for legal requests, including contracts, privacy reviews, compliance inquiries, and operational matters.
- Triage and coordinate incoming requests by confirming scope, collecting required details, and routing to appropriate Legal team members.
- Maintain visibility into active matters, including priorities, timelines, dependencies, and ownership.
- Communicate clear next steps, timelines, and status updates to crossfunctional stakeholders.
- Identify potential bottlenecks or risks and escalate when necessary to ensure timely resolution.
- Support review and administration of privacy agreements, including DPAs, FERPA and COPPA materials, and security questionnaires.
- Track privacy obligations and maintain proper documentation and recordkeeping.
- Coordinate with Privacy, Security, and Technology teams on customer and vendor privacy inquiries.
- Track deadlines and required inputs for subpoenas, audits, and regulatory requests, ensuring audit-ready documentation.
- Build and maintain dashboards and reporting on legal workload, turnaround times, and process performance; analyze trends and recommend improvements.
- Own legal intake, tracking, and workflow systems, including CLM tools; manage configuration, access, and data accuracy.
- Design, document, and refine legal workflows, SOPs, and processes for consistency, scalability, and efficiency.
- Partner with IT, Security, and Operations on system enhancements, integrations, and legal tech optimization.
- Apply project management principles to legal operations initiatives, including implementations, integrations, process redesign, and documentation workflows.
- Maintain legal process documentation, system configurations, templates, and knowledge repositories.
Requirements
- Bachelor’s degree or equivalent practical experience; paralegal certificate a plus.
- 3+ years of paralegal, legal operations, or contract management experience, preferably in a corporate legal department.
- Experience with legal systems such as CLM or legal intake tools and maintaining data integrity and reporting.
- Familiarity with data privacy concepts including DPAs, FERPA, COPPA, GDPR, or state privacy laws.
- Strong organizational and prioritization skills with the ability to manage multiple deadlines.
- Excellent written and verbal communication skills.
- High attention to detail and accuracy.
- Experience in technology, SaaS, or education technology environments preferred.
- Prior work with contract management systems or workflow tools preferred.
- Demonstrated ability to work cross-functionally and build collaborative relationships.
Benefits
- Medical, Dental, and Vision plans
- Company paid basic life and AD and D insurance
- Company paid long-term disability
- Paid Parental Leave
- Supplemental life insurance options
- Company paid Employee Assistance Program (EAP)
- Retirement plan with discretionary company matching
- Flexible Spending Account (FSA) and Health Savings Account (HSA) options
- Premium subscription to Calm for employee and dependents
- 33 days of company paid time off (PTO, Holidays, Wellness Days)
- Flexible work arrangements
- Tuition Reimbursement Program
- Company orientation and 30, 60, 90 Day Onboarding
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
contract managementlegal operationsdata privacyworkflow designproject managementdocumentation workflowsdata integrityreportingprocess redesignlegal intake
Soft Skills
organizational skillsprioritizationcommunication skillsattention to detailcollaborationproblem-solvingrisk managementstakeholder managementtime managementanalytical skills
Certifications
Bachelor's degreeparalegal certificate