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Solutions Engineer
Riverbed TechnologySolutions Engineer supporting enterprise sales efforts throughout the DoD with technical strategy and product demonstrations. Collaborating with sales and guiding customers through evaluation deployments.
Tech Stack
Tools & technologiesCloud
About the role
Key responsibilities & impact- Serve as the technical subject matter expert throughout the sales process.
- Owning and managing various pre-sales activities – including technical presentations, demonstrations, and proof of concept projects.
- Collaborate with the Sales team, jointly owning the sales cycle and account plan.
- Help to drive deeper & wider into the account – identifying requirements for additional resources from other departments within the customer, customer alternatives (i.e., other means of handling their current requirements), and potential internal sponsors.
- Understand and document customer business & technical requirements and use them to create value-based proposals, addressing business drivers & pain points – guiding the technical sales cycle towards a technical close & a business win.
- Build and increase Riverbed’s relevance with customers by qualifying customer’s needs, desired outcomes & benefits and positioning the breadth of the Riverbed Solution portfolio in context to it.
Requirements
What you’ll need- Multiple years’ experience supporting DOD/IC agencies
- Experience in a pre-sales role
- Strong technical knowledge, with experience in one - or more - of the following: AIOps, Digital Employee Experience, Infrastructure Observability, Network Observability, Cloud Observability, and/or Application Observability
- Relevant competitive knowledge – i.e., industry, technologies and product offerings, evolving technologies, and threats
- Ability to understand complex technical and selling situations and the ability to solve the problem or solicit the required resources
- Demonstrated ability to implement, drive and track IT projects to successful closure
- Active Top Secret clearance.
Benefits
Comp & perks- flexible workplace policies
- employee resource groups
- learning and development resources
- career progression pathways
- community engagement initiatives
- global employee wellness programs
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
AIOpsDigital Employee ExperienceInfrastructure ObservabilityNetwork ObservabilityCloud ObservabilityApplication Observabilitytechnical presentationsproof of concept projectsvalue-based proposalsIT project management
Soft Skills
collaborationproblem-solvingcommunicationcustomer needs assessmenttechnical salesaccount managementrequirements gatheringstrategic thinkingrelationship buildingadaptability
Certifications
Top Secret clearance