Rithum

Technical Project Manager

Rithum

full-time

Posted on:

Location Type: Remote

Location: United States

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Salary

💰 $65,000 - $95,000 per year

About the role

  • Independently manage the delivery of complex client implementations from kickoff through completion
  • Lead cross-functional planning efforts, including requirements gathering, scope verification, dependency mapping, and milestone definition
  • Drive execution by maintaining project plans, tracking progress, managing risks, and resolving issues proactively
  • Serve as the primary execution and coordination point between clients, partners, and internal project teams
  • Communicate project status, risks, and decisions clearly and consistently to stakeholders
  • Proactively identify blockers and trade-offs; escalate issues effectively with clear context and recommendations
  • Maintain accurate schedules, delivery artifacts, and documentation including project plans plans, timelines, risk and decision logs, and retrospectives
  • Apply Agile, Waterfall, or hybrid delivery methodologies appropriately based on client and project needs
  • Contribute to delivery excellence by following established delivery standards and identifying incremental process improvements

Requirements

  • 2+ years of experience in a client-facing role within SaaS, ideally in onboarding or solution engineering
  • Fluent in both written and spoken English
  • Familiarity with product data feed formats (XML, TXT, CSV, JSON), FTP and API
  • Highly organized, able to quickly understand technical concepts, and skilled at crafting clear, digestible messaging for client audiences.
  • Strong working knowledge of Excel
  • Experience managing multiple complex client projects simultaneously
  • Strong problem-solving skills with a client-focused mindset
  • Excellent communication and presentation skills for both technical and non-technical audiences
  • Strong documentation and process development abilities
  • Experience delivering software training content
  • Ability to thrive in a fast-paced, dynamic environment with shifting priorities
Benefits
  • Medical, dental and vision benefits: Affordable health care plans and company HSA contributions, starting on Day 1
  • A 6% 401(k) match
  • Competitive time off package with 20 days of Paid Time Off, 9 Company-Paid holidays, 2 paid floating holidays, 7 paid sick days, 2 Wellness days, and 1 Paid Volunteer Day; at 3 years of service PTO increases to 22 days, and at 5 years it increases to 25 days
  • 12 weeks primary caregiver leave & 4 weeks secondary caregiver leave
  • Accident, critical illness, and hospital indemnity insurance
  • Pet insurance
  • Legal assistance and identity theft insurance plans
  • Life insurance 2x salary
  • Access to the Calm app and the Employee Assistance Program
  • $65/month Remote work stipend for internet
  • Culture and team-building activities
  • Tuition assistance
  • Career development opportunities
  • Charitable contribution match up to $250 per year
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
Agile methodologyWaterfall methodologyproject managementrequirements gatheringscope verificationdependency mappingrisk managementExcelsoftware trainingdocumentation
Soft Skills
communicationproblem-solvingorganizational skillsclient-focused mindsetpresentation skillsability to manage multiple projectsadaptabilityproactive issue resolutionclear messagingprocess development