Travel Case Manager, Bilingual (English/Spanish)

Rite of Passage

Travel Case Manager conducting residential safety, wellness, and location verification for unaccompanied migrant children. Documenting findings and responding to child-safety concerns through extensive multi-state travel.

Posted 8/5/2026full-timeQueen Creek • Arizona • 🇺🇸 United StatesJunior💰 $70,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in conducting safety verification visits and assessments for children's placements, with strong skills in crisis intervention, documentation, and communication. Proficient in working with vulnerable populations, particularly refugee and immigrant children, while maintaining compliance with safety and reporting standards.

Highest-signal resume keywords

Fluency In SpanishCrisis Intervention SkillsExperience In Case ManagementHome Visit ExperienceProficiency In Microsoft Office

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Safety VerificationDocumentationCritical AssessmentTime ManagementMultitasking

Soft Skills

Excellent Verbal CommunicationExcellent Written CommunicationAttention To Detail

Certifications & Qualifications

Valid Driver's License

Industry Keywords

Social WorkChild WelfareFamily ServicesCommunity OutreachBehavioral Health

About the role

Key responsibilities & impact

Conduct assigned Safety Verification Initiative field visits at residential addresses or other approved locations to assess the safety and suitability of children’s placements.
Verify and document children’s residence and household composition, including sponsors, family members, guardians, and other household members.
Observe, notify, and document potential indicators of abuse, neglect, abandonment, trafficking, exploitation, or other safety concerns.
Report and document refusals, no access, absences, safety stops, inability to complete wellness verification, new addresses, and other location information according to required procedures and timelines.
Maintain regular and timely communication with the supervisor regarding children’s safety, stability, and well-being.
Support field-based information collection, document observations, conduct residential verification visits, assist with operational reporting, and work with assigned program staff.
Work approximately 90% travel, including short-notice, overnight, and multi-state travel.
Perform other duties as assigned.

Requirements

What you’ll need

Associate or bachelor's degree in social work, Psychology, Sociology, or another social service field, with focus on child and adolescent development; equivalent education and relevant experience may be considered.
Fluency in Spanish required.
At least 21 years of age.
At least 1 year of experience working with children, vulnerable populations, or refugee populations.
Experience in case management, social services, child welfare, family services, refugee/immigrant services, community outreach, behavioral health, or related human services work.
Crisis intervention and de-escalation skills.
Ability to recognize indicators of abuse, neglect, abandonment, trafficking, exploitation, or other safety concerns.
Experience conducting home visits, field interviews, safety observations, or community-based service delivery preferred.
Excellent verbal and written communication skills.
Critical assessment and analysis skills.
Ability to manage time, multitask, determine priorities, and work independently.
Ability to conduct home visits up to 70%.
Knowledge of and experience working with refugee or immigrant children preferred.
Strong attention to detail and ability to meet deadlines.
Ability to accurately document work performed and information collected.
Proficiency in Microsoft Office applications.
Valid driver's license and availability to drive as required.
Ability to pass an FBI background check and a CA/N check for every state in which the applicant has resided during the last five years.

Benefits

Comp & perks

401(k)
401(k) matching
Dental insurance
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off