Inside Sales Representative

Ritchie Bros.

Inside Sales Representative qualifying inbound leads and converting them into sales. Participating in outbound campaigns to assist with fleet movement for RB Global.

Posted 6/9/2026full-timeFort Worth • Texas • 🇺🇸 United StatesMid-LevelSenior💰 $50,000 per yearWebsite

About the role

Key responsibilities & impact

Inside sales representative will concentrate on qualifying the inbound leads and converting them into sales.
Participate in targeted outbound campaigns to help move our larger fleet.
Sell inventory generated by the fleet advisor team.
Jointly own quarterly GTV goals and post-lead funnel optimization.
Reduce time from lead to sale, targeting <2 weeks.
Ensure machine sales go smoothly for the buyer, aiming for NPS of >8 after 3 months.
Ensure final sales prices do not degrade to reserve, targeting price > 1.5X Liquidation Value.
Funnel product/service feedback to the product teams for continuous improvement.
Build systems and processes for the inside sales team.

Requirements

What you’ll need

Inside Sales skills - Comfortable negotiating, strong two-way communications skills, high natural optimism, good CRM system hygiene. A pattern of exceeding quota.
Tech Savvy - enthusiastic tech tool user, can clearly articulate how their CRM augments their sales process & outreach.
Machine knowledge / industry background - nice to have, but can be built over time.
Partners, not Traders - Should be a banner carrier for the customer experience. High integrity, act as a partner - seek to become a true business partner for customers
Get in the Cab- Should show personal ownership of customer experience issues and team performance. Looking for “we succeeded because” and “I failed because” type statements.
Get Your Hands Dirty - No job is too small for the customer, not afraid to do as well as lead.
Build Bigger - Has an eye toward increasing performance and hunger to outperform. Startup experience is a plus. A pattern of success and achievement. A strong desire and need to win.

Benefits

Comp & perks

Medical insurance
Dental insurance
Vision insurance
Basic life insurance
401k plan with 100% matching for the first 4% contributed
15 days of PTO each year

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

inside salesnegotiationCRM system hygienequota exceedingsales process optimizationlead conversionfunnel optimizationcustomer experience managementmachine knowledge

Soft Skills

strong communicationhigh integrityownershipteam performanceoptimismcustomer partnershipperformance improvementhunger to outperformadaptability