Account Manager

Ritchie Bros.

Account Manager responsible for building strong customer relationships at Ritchie Bros. Facilitating financing transactions and engaging in business development activities.

Posted 6/4/2026full-timeCalgary • 🇨🇦 CanadaMid-LevelSenior💰 CA$45,000 per yearWebsite

About the role

Key responsibilities & impact

Contacting customers who are interacting with Ritchie Bros. with the goal of obtaining a completed credit application that will lead to a financing transaction.
Making outbound calls to customers who have purchased equipment at a recent Ritchie Bros. auction.
Satisfying the needs of all financing inquiries from customers who interacting with Ritchie Bros. auction.
Marketing to and educating the customer on the Ritchie Bros. Financial Services product offering.
Establishing equipment financing pre-approvals for customers’ future purchases.
Providing rate quotation information to customer.
Closing customer on terms and conditions of approval.
Execute on the Follow the Customer strategy, where applicable.
Execute on the re-seller strategy to engage end user customers.

Requirements

What you’ll need

Driven to seek new business and have a natural ability at building authentic customer relationships.
Excellent time management skills and the ability to multi-task
Ability to collaborate and interact effectively within a team
Sales experience is an asset; we also value transferable skills and a strong willingness to learn.
Demonstrated ability or potential to meet or exceed goals.
Additional languages are an asset, especially French or Spanish
Strong presentation, strategic thinking, negotiation and closing skills.
Strong work ethic without sacrificing your ability to have fun on the job
We encourage candidates from diverse background to apply, even if you don't meet every requirement.

Benefits

Comp & perks

Comprehensive medical and dental benefits.
RRSP and Employee Share Plan, both with company matching.
Office amenities including full gym & changerooms, café, daycare facility (infant-toddler & preschool-kindergarten childcare)
Ongoing training, mentorship, career development opportunities, and a tuition reimbursement program.
A collaborative and supportive team environment
Opportunities for career progression within a global organization

ATS Keywords

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Applicant Tracking System Keywords

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Soft Skills

customer relationship buildingtime managementmulti-taskingcollaborationteam interactionsales experiencegoal achievementpresentation skillsstrategic thinkingnegotiation