Operations Excellence Implementation Manager

Ritchie Bros.

Operations Excellence Implementation Manager executing operational initiatives across multiple sites for RB Global. Leading cross-functional teams and managing process improvements in safety-sensitive environments.

Posted 6/1/2026full-timeVancouver • 🇨🇦 CanadaMid-LevelSenior💰 CA$68,980 - CA$86,225 per yearWebsite

About the role

Key responsibilities & impact

End-to-End Implementation Delivery : Lead end-to-end implementation of operational initiatives, including process changes, system deployments, policy updates, and new ways of working. Develop and execute detailed implementation plans addressing scope, sequencing, resourcing, dependencies, readiness, and risk mitigation. Coordinate activities across Operations, Technology, Change Management, Training, Safety, and other enabling teams. Maintain accountability for implementation outcomes, including adoption, operational stability, and measurable performance impact. **
Operational Readiness and Adoption : Assess site and regional readiness for change and proactively identify adoption risks ahead of rollout. Partner with Change Management and Training teams to ensure communications, learning materials, and job aids to enable effective frontline adoption. Validate that new processes, tools, and workflows are practical, safe, and usable in live auctions, yards, and field environments, and ensure they are embedded into standard operating procedures and daily routines. **
Stakeholder Engagement and Field Partnership : Serve as the primary point of contact for site leaders, regional operations teams, and frontline stakeholders throughout implementation. Facilitate working sessions, site visits, pilots, and rollout activities. Gather, synthesize, and translate frontline feedback into actionable insights while balancing enterprise standardization with site-level operational realities. Build trust and influence outcomes without direct authority. **
Risk, Issue, and Dependency Management : Identify, assess, and actively manage operational, safety, schedule, and adoption of risks associated with implementation activities. Track and manage dependencies across teams and initiatives, escalate issues appropriately, and provide clear analysis and recommendations. During live rollouts, make real-time decisions to protect operational continuity, employee safety, and customer experience. **
Measurement, Reporting, and Continuous Improvement : Define and track implementation success measures such as adoption, compliance, efficiency, quality, safety, throughput, process consistency, and reduction in rework or operational variance. Provide clear, structured reporting to Operations Excellence leadership and senior stakeholders. Capture lessons learned and contribute to the development of repeatable implementation frameworks, playbooks, and best practices to strengthen organizational capability over time. **
Governance and Decision Support : Determine rollout sequencing, site-level adaptations, and implementation approaches within approved scope and governance. Make go/no-go recommendations for pilots and broader deployment and support prioritization and resourcing decisions through data-driven insight and operational judgment
Operational Excellence Capability Building : Contribute to the advancement of Operations Excellence standards by reinforcing disciplined execution, continuous improvement practices, and consistent implementation approaches across the organization. **
Other duties as assigned

Requirements

What you’ll need

Typically 5-7 years of progressive experience in implementation, operations, operational excellence, or transformation roles. **
Demonstrated experience leading cross-functional operational implementations with measurable outcomes. **
Experience working directly with frontline, site-based, or customer-facing operational teams strongly preferred. **
Experience in asset heavy, industrial, logistics, or safety-sensitive environments preferred. **
Proven ability to influence without authority and operate effectively in fast-paced, high-constraint environments. **
Ability to travel to operational sites, including auction locations and equipment yards, as required. **
Ability to walk, stand, and navigate large outdoor yards and industrial environments for extended periods during site visits and implementations. **
Ability to sit and work at a computer for extended periods. **
Ability to occasionally lift or move materials weighing up to 25 pounds. **
Ability to safely work around moving equipment, vehicles, and machinery while adhering to all safety protocols. **
Work is performed in a combination of office and operational yard environments, including Ritchie Bros. auction sites and facilities. **
Office environment includes standard business equipment and prolonged computer use.
Yard and field environments may include exposure to outdoor weather conditions, noise, dust, uneven surfaces, and moving heavy equipment. **
Role requires adherence to all safety policies and use of required personal protective equipment (PPE) when in operational areas. **
Work schedules may require flexibility to support live auction events, site implementations, and critical operational milestones. **
Travel is estimated at approximately 30%, including regular travel to auction sites and yards and occasional overnight travel across North America

Benefits

Comp & perks

🌐 Worldwide ❌ Jobs You've Hidden ⭐️ Saved Jobs ✅ Applied Jobs ✉️ Email Alerts 👤 Account Ritchie Bros. Website LinkedIn All Job Openings 1001 - 5000 employees 🛍️ eCommerce 🚗 Transport 💰 Post-IPO Equity on 2023-01 eCommerce
Transport
Construction Ritchie Bros. is a leading auctioneer specializing in the selling of heavy equipment and trucks for various sectors such as construction, agriculture, and oil & gas. They conduct live and timed auctions globally, making it easy for buyers and sellers to participate online. With a wide variety of categories including cranes, forklifts, and more, Ritchie Bros. offers financing options and partnerships with shipping providers to facilitate easy asset movement worldwide. Operations Excellence Implementation Manager 🔥 10 minutes ago 🏢🏡 Vancouver – Hybrid 💵 $69k - $86.2k / year ⏰ Full Time 🟡 Mid-level 🟠 Senior 🛠️ Implementation Specialist Apply Now Find Hiring Managers Customize resume + cover letter Report problem ☆ Save ☑️ Mark as applied ❌ Hide 📋 Description
End-to-End Implementation Delivery : Lead end-to-end implementation of operational initiatives, including process changes, system deployments, policy updates, and new ways of working. Develop and execute detailed implementation plans addressing scope, sequencing, resourcing, dependencies, readiness, and risk mitigation. Coordinate activities across Operations, Technology, Change Management, Training, Safety, and other enabling teams. Maintain accountability for implementation outcomes, including adoption, operational stability, and measurable performance impact. **
Operational Readiness and Adoption : Assess site and regional readiness for change and proactively identify adoption risks ahead of rollout. Partner with Change Management and Training teams to ensure communications, learning materials, and job aids to enable effective frontline adoption. Validate that new processes, tools, and workflows are practical, safe, and usable in live auctions, yards, and field environments, and ensure they are embedded into standard operating procedures and daily routines. **
Stakeholder Engagement and Field Partnership : Serve as the primary point of contact for site leaders, regional operations teams, and frontline stakeholders throughout implementation. Facilitate working sessions, site visits, pilots, and rollout activities. Gather, synthesize, and translate frontline feedback into actionable insights while balancing enterprise standardization with site-level operational realities. Build trust and influence outcomes without direct authority. **
Risk, Issue, and Dependency Management : Identify, assess, and actively manage operational, safety, schedule, and adoption of risks associated with implementation activities. Track and manage dependencies across teams and initiatives, escalate issues appropriately, and provide clear analysis and recommendations. During live rollouts, make real-time decisions to protect operational continuity, employee safety, and customer experience. **
Measurement, Reporting, and Continuous Improvement : Define and track implementation success measures such as adoption, compliance, efficiency, quality, safety, throughput, process consistency, and reduction in rework or operational variance. Provide clear, structured reporting to Operations Excellence leadership and senior stakeholders. Capture lessons learned and contribute to the development of repeatable implementation frameworks, playbooks, and best practices to strengthen organizational capability over time. **
Governance and Decision Support : Determine rollout sequencing, site-level adaptations, and implementation approaches within approved scope and governance. Make go/no-go recommendations for pilots and broader deployment and support prioritization and resourcing decisions through data-driven insight and operational judgment
Operational Excellence Capability Building : Contribute to the advancement of Operations Excellence standards by reinforcing disciplined execution, continuous improvement practices, and consistent implementation approaches across the organization. **
Other duties as assigned 🎯 Requirements
Typically 5-7 years of progressive experience in implementation, operations, operational excellence, or transformation roles. **
Demonstrated experience leading cross-functional operational implementations with measurable outcomes. **
Experience working directly with frontline, site-based, or customer-facing operational teams strongly preferred. **
Experience in asset heavy, industrial, logistics, or safety-sensitive environments preferred. **
Proven ability to influence without authority and operate effectively in fast-paced, high-constraint environments. **
Ability to travel to operational sites, including auction locations and equipment yards, as required. **
Ability to walk, stand, and navigate large outdoor yards and industrial environments for extended periods during site visits and implementations. **
Ability to sit and work at a computer for extended periods. **
Ability to occasionally lift or move materials weighing up to 25 pounds. **
Ability to safely work around moving equipment, vehicles, and machinery while adhering to all safety protocols. **
Work is performed in a combination of office and operational yard environments, including Ritchie Bros. auction sites and facilities. **
Office environment includes standard business equipment and prolonged computer use.
Yard and field environments may include exposure to outdoor weather conditions, noise, dust, uneven surfaces, and moving heavy equipment. **
Role requires adherence to all safety policies and use of required personal protective equipment (PPE) when in operational areas. **
Work schedules may require flexibility to support live auction events, site implementations, and critical operational milestones. **
Travel is estimated at approximately 30%, including regular travel to auction sites and yards and occasional overnight travel across North America Apply Now 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score Similar Jobs Clinical Implementation Specialist, Technology 🕒 April 9 Dentsply Sirona 10,000+ employees 🧬 Biotechnology Website LinkedIn All Job Openings Clinical Implementation Specialist delivering in-person clinical education and implementation support in digital dentistry technology. Extensive travel required to train dental teams in real-world settings. 🏢🏡 Vancouver – Hybrid ⏰ Full Time 🟡 Mid-level 🟠 Senior 🛠️ Implementation Specialist View More Implementation Specialist Jobs 🌐 Worldwide Built by Lior Neu-ner. I'd love to hear your feedback — Get in touch via DM or support@remoterocketship.com Search Search Jobs by country Search jobs by city Search jobs by job title Search entry-level jobs Search junior-level jobs Search senior-level jobs Search jobs by tech stack Search jobs by contract type Search remote internships Search remote part-time jobs Remote jobs Anywhere in the World Companies Hiring Anywhere in the World Companies Hiring Sales People Anywhere in the World Companies Hiring Software Engineers Anywhere in the World Resources Advice Tips for finding remote jobs Interview questions and answers Resume examples Cover letter examples Post a job Affiliates Privacy policy Terms of service Job board SEO course AI Apply Copilot OpenClaw job finder Jobs by Country Remote jobs anywhere in the world (Worldwide remote jobs) Remote jobs United States Remote jobs Australia Remote jobs Brazil Remote jobs Canada Remote jobs France Remote jobs Ireland Remote jobs Germany Remote jobs Netherlands Remote jobs Spain Remote jobs UK Popular Jobs Remote data analyst jobs Remote customer support jobs Remote executive assistant jobs Remote marketing jobs Remote product designer jobs Remote product manager jobs Remote project manager jobs Remote recruiter jobs Remote sales jobs Remote software engineer jobs Jobs by Type Remote full-time jobs Remote part-time jobs Remote contract jobs Remote internship jobs Remote entry-level jobs Remote jobs with no experience required Remote junior jobs (1-3 years of experience) Digital nomad jobs Remote jobs with no degree required Freelance remote jobs Temporary remote jobs Remote jobs hiring now Stay at home mom jobs

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Hard Skills & Tools

implementation deliveryprocess changessystem deploymentsrisk mitigationadoption measurementoperational stabilitycontinuous improvementdata-driven insightoperational excellencegovernance

Soft Skills

stakeholder engagementinfluence without authoritycross-functional collaborationcommunicationtrust buildingproblem-solvingadaptabilityanalytical thinkingdecision makingteam coordination