Operations Excellence Implementation Manager

Ritchie Bros.

Operations Excellence Implementation Manager leading cross-functional operational initiatives for logistics and auction environments. Ensuring effective implementation and operational stability across multiple sites.

Posted 6/1/2026full-timeChicago • Illinois • 🇺🇸 United StatesMid-LevelSenior💰 $66,060 - $82,600 per yearWebsite

About the role

Key responsibilities & impact

Lead end-to-end implementation of operational initiatives, including process changes, system deployments, policy updates, and new ways of working.
Develop and execute detailed implementation plans addressing scope, sequencing, resourcing, dependencies, readiness, and risk mitigation.
Assess site and regional readiness for change and proactively identify adoption risks ahead of rollout.
Serve as the primary point of contact for site leaders, regional operations teams, and frontline stakeholders throughout implementation.
Identify, assess, and actively manage operational, safety, schedule, and adoption risks associated with implementation activities.
Define and track implementation success measures such as adoption, compliance, efficiency, quality, safety, throughput, process consistency, and reduction in rework or operational variance.

Requirements

What you’ll need

Typically 5-7 years of progressive experience in implementation, operations, operational excellence, or transformation roles.
Demonstrated experience leading cross-functional operational implementations with measurable outcomes.
Experience working directly with frontline, site-based, or customer-facing operational teams strongly preferred.
Experience in asset heavy, industrial, logistics, or safety-sensitive environments preferred.
Proven ability to influence without authority and operate effectively in fast-paced, high-constraint environments.
Ability to travel to operational sites, including auction locations and equipment yards, as required.
Ability to walk, stand, and navigate large outdoor yards and industrial environments for extended periods during site visits and implementations.
Ability to sit and work at a computer for extended periods.
Ability to occasionally lift or move materials weighing up to 25 pounds.
Ability to safely work around moving equipment, vehicles, and machinery while adhering to all safety protocols.

Benefits

Comp & perks

Medical insurance
Dental insurance
Vision insurance
Basic life insurance
401k plan with 100% match for the first 4%
15 days of PTO each year

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

implementationoperational excellencetransformationrisk mitigationadoptioncomplianceefficiencyqualitythroughputprocess consistency

Soft Skills

influence without authoritycommunicationleadershipproblem-solvingadaptabilitycollaborationstakeholder managementproactive identification of risksorganizational skillsability to work in fast-paced environments