Collections Account Manager

Ritchie Bros.

Collections Account Manager responsible for collecting balances on Ritchie Brothers platforms. Monitoring accounts and providing effective resolutions to outstanding collections.

Posted 5/2/2026full-timeMississauga • 🇨🇦 CanadaMid-LevelSenior💰 CA$28 - CA$29 per hourWebsite

About the role

Key responsibilities & impact

Responsible for the early-stage collections on majority commercial and some consumer accounts.
Prioritizes collections of accounts within team.
Identifies process gaps and recommends solutions for improvements.
Problem solves a solution for early defaults and collapses and presents to management.
Responsible for reducing the collapse rate.
Track and report (excel and qualitative feedback) on work queue results.
Controls the negotiation with customers on payment timelines, partial payments, default fees, etc.
Responsible for operational issues.
Performs other duties as assigned.

Requirements

What you’ll need

5 years of collections experience in auto loans, commercial collections, and financial institutions portfolios.
Self-motivated individual with initiative and flair for identifying process gaps or opportunities for improvement.
Strong communication skills – listening to customers and understanding their situation
Excellent phone etiquette
Strong written communication through email
Excellent questioning and probing skills.

Benefits

Comp & perks

🌐 Worldwide ❌ Jobs You've Hidden ⭐️ Saved Jobs ✅ Applied Jobs ✉️ Email Alerts 👤 Account Ritchie Bros. Website LinkedIn All Job Openings 1001 - 5000 employees 🛍️ eCommerce 🚗 Transport 💰 Post-IPO Equity on 2023-01 eCommerce
Transport
Construction Ritchie Bros. is a leading auctioneer specializing in the selling of heavy equipment and trucks for various sectors such as construction, agriculture, and oil & gas. They conduct live and timed auctions globally, making it easy for buyers and sellers to participate online. With a wide variety of categories including cranes, forklifts, and more, Ritchie Bros. offers financing options and partnerships with shipping providers to facilitate easy asset movement worldwide. Collections Account Manager 🔥 22 minutes ago 🏢🏡 Mississauga – Hybrid 💵 $27 - $28 / hour ⏰ Full Time 🟡 Mid-level 🟠 Senior 💰 Account Manager Apply Now Find Hiring Managers Customize resume for this job Report problem ☆ Save ☑️ Mark as applied ❌ Hide 📋 Description
Responsible for the early-stage collections on majority commercial and some consumer accounts.
Prioritizes collections of accounts within team.
Identifies process gaps and recommends solutions for improvements.
Problem solves a solution for early defaults and collapses and presents to management.
Responsible for reducing the collapse rate.
Track and report (excel and qualitative feedback) on work queue results.
Controls the negotiation with customers on payment timelines, partial payments, default fees, etc.
Responsible for operational issues.
Performs other duties as assigned. 🎯 Requirements
5 years of collections experience in auto loans, commercial collections, and financial institutions portfolios.
Self-motivated individual with initiative and flair for identifying process gaps or opportunities for improvement.
Strong communication skills – listening to customers and understanding their situation
Excellent phone etiquette
Strong written communication through email
Excellent questioning and probing skills. Apply Now 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score Similar Jobs Account Coordinator – Experiential Marketing 🕒 3 days ago Brand Momentum 1001 - 5000 🛒 Retail 🤝 B2B Website LinkedIn All Job Openings Account Coordinator managing experiential marketing programs for Brand Momentum. Overseeing project execution, supporting field teams, and ensuring client satisfaction. 🏢🏡 Mississauga – Hybrid 💵 $48k / year ⏰ Full Time 🟡 Mid-level 🟠 Senior 💰 Account Manager Account Manager – HVAC Industrial 🕒 April 22 Carrier 10,000+ employees ⚡ Energy 🚗 Transport 🔧 Hardware Website LinkedIn All Job Openings HVAC Sales Professional responsible for managing industrial customer accounts and developing service relationships. Delivering HVAC solutions and achieving sales targets in a fast-paced environment. 🏢🏡 Mississauga – Hybrid 💵 $89.5k - $139.5k / year ⏰ Full Time 🟡 Mid-level 🟠 Senior 💰 Account Manager 🗣️🇫🇷 French Required Account Manager, NIHB – Express Scripts Canada 🕒 April 11 The Cigna Group 10,000+ employees ⚕️ Healthcare Insurance 💊 Pharmaceuticals Website LinkedIn All Job Openings NIHB Account Manager overseeing client services and ensuring operational excellence within Express Scripts Canada. Leading and developing teams while collaborating cross-functionally to meet client needs. 🏢🏡 Mississauga – Hybrid 💵 $85k - $90k / year ⏰ Full Time 🟡 Mid-level 🟠 Senior 💰 Account Manager 🗣️🇫🇷 French Required Territory Manager 🕒 April 1 CHGroup 1 - 10 Website LinkedIn All Job Openings Territory Manager responsible for increasing sales and market share for Authentic Wine & Spirits in Ontario. Focused on retail partnerships, sales objectives, and territory management. 🏢🏡 Mississauga – Hybrid ⏰ Full Time 🟢 Junior 🟡 Mid-level 💰 Account Manager Customer Partnership Manager 🕒 March 10 Nestle 5001 - 10000 👥 B2C 🛒 Retail Website LinkedIn All Job Openings Customer Partnership Manager using data and analysis to drive performance in the pet category at Nestlé Purina. Building relationships with retail partners while developing effective strategies in Category Management. 🏢🏡 Mississauga – Hybrid 💵 $110k - $117k / year ⏰ Full Time 🟡 Mid-level 🟠 Senior 💰 Account Manager View More Account Manager Jobs 🌐 Worldwide Built by Lior Neu-ner. I'd love to hear your feedback — Get in touch via DM or support@remoterocketship.com Search Search Jobs by country Search jobs by city Search jobs by job title Search entry-level jobs Search junior-level jobs Search senior-level jobs Search jobs by tech stack Search jobs by contract type Search remote internships Search remote part-time jobs Remote jobs Anywhere in the World Companies Hiring Anywhere in the World Companies Hiring Sales People Anywhere in the World Companies Hiring Software Engineers Anywhere in the World Resources Advice Tips for finding remote jobs Interview questions and answers Resume examples Cover letter examples Post a job Affiliates Privacy policy Terms of service Job board SEO course AI Apply Copilot OpenClaw job finder Jobs by Country Remote jobs anywhere in the world (Worldwide remote jobs) Remote jobs United States Remote jobs Australia Remote jobs Brazil Remote jobs Canada Remote jobs France Remote jobs Ireland Remote jobs Germany Remote jobs Netherlands Remote jobs Spain Remote jobs UK Popular Jobs Remote data analyst jobs Remote customer support jobs Remote executive assistant jobs Remote marketing jobs Remote product designer jobs Remote product manager jobs Remote project manager jobs Remote recruiter jobs Remote sales jobs Remote software engineer jobs Jobs by Type Remote full-time jobs Remote part-time jobs Remote contract jobs Remote internship jobs Remote entry-level jobs Remote jobs with no experience required Remote junior jobs (1-3 years of experience) Digital nomad jobs Remote jobs with no degree required Freelance remote jobs Temporary remote jobs Remote jobs hiring now Stay at home mom jobs

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Hard Skills & Tools

collections experienceauto loanscommercial collectionsfinancial institutions portfoliosnegotiationprocess improvementproblem solvingreportingExcel

Soft Skills

self-motivatedinitiativecommunication skillslisteningphone etiquettewritten communicationquestioning skillsprobing skills