Job Level
Mid-LevelSenior
About the role
- Learn all the necessary information given for work
- Help customers through live support (chats, instant messengers and emails, possible hotline)
- Handle customer inquiries appropriately and provide a high level of service
- Be ready to work at night shifts
- Interact with other departments to resolve issues
Requirements
- Language: Ukrainian native
- English — Intermediate and above
- Good written communication skills
- Empathy, stress tolerance, responsibility, and focus on development and results
- Excellent basic computer skills
- Ability to work from personal laptop for the first 2 weeks of work during training
- Be ready to work at night shifts