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Employee Benefits Account Manager
Risk Strategies CompanyMid-Market Account Manager responsible for managing client relationships and ensuring service delivery. Engaging with vendors and stakeholders while driving revenue growth within the portfolio.
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
benefits administrationcompliance documentationanalyticsclient deliverablesrevenue growthclient expansionservice deliveryhealth & welfare experienceHealth Care Reformcarrier products
Soft Skills
client relationship managementcommunicationindependenceanticipation of needsteam supportorganizational skillsfacilitationproblem-solvinginterpersonal skillsmeeting coordination
Certifications & Qualifications
Florida 2-15 Health and Welfare License
Industry Keywords
employee benefitshealth careindustry trendsvendor managementstakeholder engagementservice standardsclient inquiriesportfolio managementclient meetingsRSC quality
About the role
Key responsibilities & impact- Manage an assigned book of business while building long-term client relationships
- Respond to day-to-day client inquiries, providing analytics and ensuring high-quality service delivery
- Interface with vendors and key internal and external stakeholders
- Develop client deliverables and maintain RSC quality and service standards
- Support Team Leader and/or Account Executive(s), as assigned
- Drive revenue growth and client expansion within portfolio
- Prepare and coordinate compliance documents
- Facilitate client meetings and prepare agendas and materials
Requirements
What you’ll need- BA/BS preferred
- Florida 2-15 Health and Welfare License required
- 2 - 5+ years of health & welfare experience with demonstrated core competencies
- Client-facing experience in the employee benefits industry preferred
- Knowledge of benefits administration, Health Care Reform, industry trends, carrier products, and services
- Ability to work independently and learning to anticipate client and team needs.