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Team Leader, Senior Director – Benefits
Risk Strategies CompanyTeam Leader managing a $7M–$9M+ revenue team in employee benefits at Brown & Brown. Overseeing account management, driving client satisfaction, and mentoring staff in best practices.
About the role
Key responsibilities & impact- Oversee and manage a team with total revenue of $7M–$9M+
- Demonstrate thought leadership by promoting best practices, driving client expansion, and ensuring EB initiatives are implemented in partnership with national objectives
- Serve as a subject matter expert on health and welfare benefits, including medical, dental, vision, life, disability, and voluntary benefits
- Drive adoption of consistent processes, products, services, and solutions to enhance client management
- Coordinate account service teams to ensure high-quality, consistent client deliverables and service
- Develop and implement best practices, including peer review and quality control of client deliverables
- Maintain executive-level client relationships and oversee annual stewardship reporting
- Build strong relationships with account management teams and clients to ensure successful execution of plans and deliverables
- Stay current on carrier products and market developments, ensuring team and client awareness
- Partner with regional leadership and Team Leaders to achieve broader Employee Benefits practice goals
- Understand and promote RSC/Brown & Brown value-added resources
- Evaluate team performance and provide coaching, feedback, career development, and performance reviews
- Support new business development through prospecting, value proposition creation, RFP/proposal support, and finalist presentations
Requirements
What you’ll need- BA/BS preferred
- 10+ years of experience in senior employee benefits account management or a consultative role with progressive responsibility
- Strong technical expertise in self-funding, stop-loss, and alternative funding strategies, including captives, direct contracting, and reference-based pricing
- Demonstrated ability to exceed core practice competencies and mentor junior staff
- Client-facing experience within a consulting firm, insurance carrier, or brokerage environment
- Ability to collaborate effectively across regional and enterprise-wide employee benefits teams
- Strong organizational skills with the ability to manage multiple priorities and deadlines
- Commitment to continuous professional development and staying current on industry trends
- Excellent presentation and public speaking skills
- Advanced critical thinking and problem-solving abilities
- Strong attention to detail and proficiency in Microsoft Excel, Word, and PowerPoint
- Active Life, Accident, and Health Insurance License required
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
self-fundingstop-lossalternative funding strategiescaptivesdirect contractingreference-based pricingclient managementpeer reviewquality controlbusiness development
Soft Skills
thought leadershipcoachingmentoringcollaborationorganizational skillspresentation skillspublic speakingcritical thinkingproblem-solvingattention to detail
Certifications
Life Insurance LicenseAccident Insurance LicenseHealth Insurance License