Employee Benefits Account Manager

Risk Strategies Company

Mid-Market Account Manager responsible for managing a personal book of health benefits business. Developing long-term relationships and delivering client service with Florida market expertise.

Posted 5/20/2026full-timeFort Lauderdale • Florida • 🇺🇸 United StatesJuniorMid-LevelWebsite

About the role

Key responsibilities & impact

Subject matter expert on Health & Welfare Benefits, vendor/carrier products and services including, but not limited to, medical, dental, vision, life, disability, and voluntary
Manage a personal book of business of approximately $500,000+
Support Team Leader and/or Account Executive(s), as assigned
Proactively provide client service in response to day-to-day service issues and questions; escalate, as necessary
Actively seek improvements to client service and efficiencies within teams by identifying improved processes
Works with the client team to develop project plans and deliver on service goals
Sets priorities and manages workflow to ensure efficient, timely and accurate processing of account transactions
Prepare renewals and RFPs, coordinate vendor responses, support negotiations, analyze and spreadsheet proposal results, and develop the client presentations
Delegate administrative and analytic tasks, as necessitated, to team Benefit Analyst; provide coaching and peer review, e.g., Forms 5500, policy review, monthly carrier reporting, etc.
Keeps informed regarding industry information, new product information, legislation, coverages and technology to continuously improve knowledge and performance.
Prepare for and facilitate client meetings (prepare agendas and materials, coordinate resources, etc.)
Understand, articulate and implement RS value-added resources
Accountability for updating client information, in timely manner, within appropriate software (e.g., BenefitPoint, AMS, etc.)
Provide peer review for others on team

Requirements

What you’ll need

BA/BS preferred
Active FL Life & Health License
2 - 5+ years of health & welfare experience
Client-facing experience in the employee benefit industry a plus
Knowledge of benefits administration, HealthCare Reform, industry trends, carrier products and services
Ability to work independently and learning to anticipate client and team needs
Strong understanding of Florida market and carriers

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

benefits administrationproject managementdata analysisclient presentationsRFP preparationvendor negotiationaccount transaction processingForms 5500monthly carrier reporting

Soft Skills

client serviceprocess improvementworkflow managementcoachingpeer reviewindependent workanticipation of needsteam collaboration

Certifications

BA/BSFL Life & Health License