Manage an assigned book of business and develop long-term relationships with clients
Respond to day-to-day client inquiries and provide client analytics
Interface with vendors and key clients internally and externally; create client deliverables
Ensure quality standards are met and perform essential functions meeting RSC quality and service standards
Responsible for revenue growth and client expansion on personal book of business
Support Team Leader and/or Account Executive(s); delegate administrative and analytic tasks to Benefit Analyst and provide coaching and peer review
Prepare renewals and RFPs; coordinate vendor responses, support negotiations, analyze and spreadsheet proposal results, and develop client presentations
Set priorities and manage workflow to ensure efficient, timely and accurate processing of account transactions
Proactively provide client service and identify process improvements within teams
Requirements
Life, Accident and Health Insurance License required
BA/BS preferred
4 - 7+ years of health & welfare experience, meets, or exceeds, majority of core practice competency-based skills
Subject matter expert on Health & Welfare Benefits, vendor/carrier products and services including, but not limited to, medical, dental, vision, life, disability, and voluntary
Client-facing experience in the employee benefit industry a plus
Knowledge of benefits administration, HealthCare Reform, industry trends, carrier products and services
Ability to regularly sit, hear, and reach with hands and arms; occasionally stand and walk; regularly lift/move up to 10 pounds; specific vision abilities (close vision and ability to adjust focus)
Occasional travel
ATS Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.