Account Manager, Surety Commercial Lines

Risk Strategies Company

Surety Account Manager handling day-to-day client service requirements for an assigned book of business. Preparing, issuing, and invoicing surety bonds while supporting organizational goals.

Posted 4/30/2026full-timeKansas City • Kansas, Montana • 🇺🇸 United StatesJuniorMid-LevelWebsite

About the role

Key responsibilities & impact

Handle the day-to-day client service requirements on an assigned book of business
Prepare, issue, and invoice surety bonds
Respond promptly to client requests for bonds, quotes, and information
Clarify requirements and timelines and gather needed documentation
Serve as a primary client contact, routing inquiries to appropriate internal resources when needed
Keep Account Executive informed of client needs, escalations, and status of open items
Prepare bonds using internal systems (e.g., Tinubu, Epic) as directed
Generate invoices and coordinate bond and invoice delivery
Maintain accurate system documentation and transaction records
Reconcile premiums/commissions with accounting and resolve discrepancies

Requirements

What you’ll need

Two or more years of experience in the insurance industry is required.
Experience working in surety – particularly issuance and billing of bonds – is preferred.
Possess or obtain insurance licenses as required by the Company.
Must have a reliable source of transportation.
Knowledge of Microsoft Office products (Outlook, Word, Power Point, etc.) is required.
Prior experience with specific software solutions like Epic or Tinubu is preferred.
Ability to follow process and procedures guidance.

Benefits

Comp & perks

Health insurance
401(k) matching
Paid time off
Flexible work arrangements

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

surety bondsbond issuancebillinginvoice generationreconciliationdocumentation maintenanceclient service

Soft Skills

communicationclient managementproblem-solvingattention to detail

Certifications

insurance licenses