Risk Labs Foundation

Senior Solutions Engineer

Risk Labs Foundation

full-time

Posted on:

Location Type: Remote

Location: United States

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Salary

💰 $100,000 - $200,000 per year

Job Level

Senior

About the role

  • Act as the primary technical partner for integrators.
  • Support architecture design and implementation decisions
  • Debug across partner and protocol codebases
  • Unblock testing, deployment, and production issues
  • Identify recurring blockers and eliminate root causes
  • Turn bespoke partner solutions into reusable templates and playbooks
  • Design workflows that reduce manual debugging
  • Introduce automation where possible
  • Improve support infrastructure (ticketing, triage, internal tooling)
  • Convert repeated questions into documentation, tooling, or self-serve flows
  • Increase velocity for Product, Engineering, and GTM
  • Surface structured product feedback from integrators
  • Identify expansion opportunities with growing partners
  • Help articulate technical value in conversations with decision-makers
  • Ensure high-leverage partners receive proactive support
  • Improve documentation and integration flows
  • Publish example implementations and reference repos
  • Increase discoverability within technical audiences
  • Help ensure Across is intuitive and production-ready

Requirements

  • Strong technical background with hands-on experience in production codebases
  • Experience supporting or building integrations (APIs, SDKs, protocols, infra)
  • Comfortable debugging unfamiliar systems with limited documentation
  • Ability to improve systems and workflows — not just execute tasks
  • Strong communication skills (technical + cross-functional)
  • High ownership and accountability
  • Strongly Preferred: Experience in blockchain, DeFi, or developer-facing infrastructure
  • Familiarity with EVM systems or cross-chain architecture
  • Experience building internal tooling or automation
  • Prior experience in solutions engineering, platform engineering, or technical partnerships
Benefits
  • Pay packages include competitive salaries & meaningful token options.
  • Will pay in stablecoins or fiat
  • Take vacation when you need it
  • Family care
  • Training and development
  • 100% remote
  • At least two team wide offsites a year
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
production codebasesintegrationsAPIsSDKsprotocolsinfrastructuredebuggingautomationinternal toolingsolutions engineering
Soft Skills
strong communication skillshigh ownershipaccountabilityimproving systemscross-functional collaboration