Senior Data Analytics Manager – SSC

Risepoint

Senior Manager for SSC Analytics at Risepoint, driving data-informed decisions for student success operations. Collaborating with senior stakeholders to enhance performance, pipeline health, and student outcomes.

Posted 5/8/2026full-timeRemote • 🇺🇸 United StatesSeniorWebsite

About the role

Key responsibilities & impact

Act as a trusted analytical partner to SSC operations leadership, proactively understanding their evolving priorities and converting business needs into clear analytical questions.
Own end-to-end analysis of SSC performance including conversion health across lifecycle stages (Lead-to-Contact, Lead-to-Application, Application-to-Enrollment), agent activity and pipeline ops, retention signals, and VoS analytics.
Drive analytical frameworks and dashboards in Power BI that enable SSC leaders to self-serve on operational KPIs; identify performance drivers, anomalies, and improvement opportunities across the SSC funnel.
Objective contribution to enrollment forecasting by integrating call center and pipeline signals into rolling forecast models; monitor leading indicators and proactively surface early warning signals to leadership.

Requirements

What you’ll need

8+ years of experience in business analytics, operations analytics, strategy, or management consulting.
4+ years working directly with senior operations or call center stakeholders as a primary analytical partner; owning the relationship, not supporting it.
Proven ability to work with ambiguous or imperfect data environments without losing analytical integrity.
Bachelor’s degree in Business, Analytics, Operations, Engineering, or related field (required).
Experience in higher education, enrollment management, or student lifecycle analytics.
Funnel analytics expertise; conversion rate analysis across multi-stage pipelines.
Excel proficiency for scenario modeling and operational analysis. Master’s degree in Business, Analytics, or related field preferred.

Benefits

Comp & perks

Health insurance
Paid time off
Professional development opportunities

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

business analyticsoperations analyticsstrategymanagement consultingfunnel analyticsconversion rate analysisExcel proficiencydata analysisforecast modelingdashboard creation

Soft Skills

analytical partnerrelationship managementproblem-solvingcommunicationproactive approachadaptabilityintegritycollaborationcritical thinkingattention to detail