Director, Human Insights
Kraft Heinz
Invision
IT Director
Rise8
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇺🇸 United States
Visit company websiteSalary
💰 $140,000 - $180,000 per year
Job Level
Lead
Tech Stack
AWSAzureCloudCyber SecurityFirewallsGoogle Cloud PlatformLinuxMacOSTCP/IP
About the role
- Own day-to-day IT operations and engineering work that keep Rise8 secure, productive, and compliant.
- Lead IT operations: endpoint management (MDM/EDR), patching, device provisioning/deprovisioning, backups, and asset inventory.
- Identity & access management: manage SSO, MFA, service accounts, role-based access, and contractor onboarding/offboarding workflows. Support CAC/PIV and DoD authentication patterns where required.
- Implement and enforce NIST SP 800-171 controls and support CMMC evidence collection: maintain control baselines, run periodic checks, and provide artifacts for SSPs and POA&Ms.
- Vendor & tooling management: own relationships with infrastructure, endpoint, and security vendors (e.g., MDM/EDR, EMM, backup, SSO, M365/GSuite, VPN, cloud providers) and coordinate support with third-party teams (e.g., managed service providers).
- Cloud & network support: assist with secure cloud configuration (AWS/Azure/GCP), VPNs, firewall rules, VPCs/subnets, and connectivity required for customer environments.
- Support DevSecOps and delivery teams by integrating secure tooling, logging/monitoring hooks, and onboarding developer workstations/environments.
- Incident response & escalation: serve as first/second line for operational incidents, coordinate containment/remediation with Cyber team, and help execute tabletop and post-incident reviews.
- Drive automation & standardization: automate repetitive operational tasks (provisioning, evidence collection, patch reporting) and improve runbooks/playbooks for recurring workflows.
- Maintain documentation and runbooks: keep operational runbooks, configuration baselines, and network/topology docs current for audits and handoffs.
- Provide user-facing support: triage and resolve employee IT issues, coordinate change windows, and maintain a good employee support experience across a remote workforce.
- Work closely with the Director of Cybersecurity to ensure operational alignment with compliance roadmaps, audits, and continuous monitoring initiatives.
Requirements
- 10+ years in IT/sysadmin/engineering roles with hands-on responsibility for endpoint management, identity, and cloud infrastructure.
- Demonstrated experience implementing or operating controls mapped to NIST SP 800-171 controls and supporting CMMC-focused efforts or government-side NIST 800-37 RMF and NIST 800-53 controls (control implementation, evidence collection, A&A, POA&M tracking).
- Proficient with modern endpoint management and security tooling (MDM, EDR), SSO/MFA solutions (Okta, Azure AD, Google Workspace), and device provisioning workflows.
- Solid systems & network troubleshooting skills (macOS, Linux, Windows, TCP/IP, VPNs, firewalls).
- Familiarity with cloud environments (AWS, Azure, or GCP) and secure configuration practices.
- Strong operational discipline: runbook creation, change coordination, incident triage, and documentation.
- Excellent communication skills; able to explain technical issues to non-technical stakeholders and work cross-functionally.
- Comfortable working in a remote-first, fast-paced environment with shifting priorities.
- Ability to obtain a U.S. security clearance or an existing clearance is a plus.
Benefits
- Flexible schedule in a 100% distributed workforce
- Premium Insurance: We cover up to 100% of the employee premium and up to 80% of the combined dependent premium on our base health plan, depending on pay band. We also cover 100% of the premium for employee and dependent Dental and Vision as well as employee premiums for Life and Disability coverage.
- Retirement: 401k match at 10% gross pay.
- Paid time off (PTO): 4 weeks combined accrued vacation and sick leave, 11 Federal holidays, your birthday, jury duty, and bereavement.
- Education & Training: Accrued budget of up to $3,500 per year for classes, travel, events, and materials.
- Home Office and Merch: We offer $750 per year for home office technology and equipment as well as $100 per year for Rise8 merch from our Swag Store.
- Wellness Budget: To encourage and support a well-rounded healthy lifestyle, we cover 100% reimbursement on a variety of wellness activities and products, up to $500 per calendar year.
- Rise8 is part of the Life Time Corporate Partner program. In lieu of your $500 annual wellness benefit, you can instead get a $75 monthly credit towards a Life Time membership ($900 annual benefit).
- Equipment: We offer a MacBook Pro
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
endpoint managementidentity managementcloud infrastructureNIST SP 800-171CMMCincident responseautomationnetwork troubleshootingrunbook creationdevice provisioning
Soft skills
communicationoperational disciplinecross-functional collaborationproblem-solvingadaptabilityuser supportteam coordinationdocumentationincident triagechange management
Certifications
U.S. security clearance
