Rise8

IT Director

Rise8

full-time

Posted on:

Location Type: Remote

Location: Remote • 🇺🇸 United States

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Salary

💰 $140,000 - $180,000 per year

Job Level

Lead

Tech Stack

AWSAzureCloudCyber SecurityFirewallsGoogle Cloud PlatformLinuxMacOSTCP/IP

About the role

  • Own day-to-day IT operations and engineering work that keep Rise8 secure, productive, and compliant.
  • Lead IT operations: endpoint management (MDM/EDR), patching, device provisioning/deprovisioning, backups, and asset inventory.
  • Identity & access management: manage SSO, MFA, service accounts, role-based access, and contractor onboarding/offboarding workflows. Support CAC/PIV and DoD authentication patterns where required.
  • Implement and enforce NIST SP 800-171 controls and support CMMC evidence collection: maintain control baselines, run periodic checks, and provide artifacts for SSPs and POA&Ms.
  • Vendor & tooling management: own relationships with infrastructure, endpoint, and security vendors (e.g., MDM/EDR, EMM, backup, SSO, M365/GSuite, VPN, cloud providers) and coordinate support with third-party teams (e.g., managed service providers).
  • Cloud & network support: assist with secure cloud configuration (AWS/Azure/GCP), VPNs, firewall rules, VPCs/subnets, and connectivity required for customer environments.
  • Support DevSecOps and delivery teams by integrating secure tooling, logging/monitoring hooks, and onboarding developer workstations/environments.
  • Incident response & escalation: serve as first/second line for operational incidents, coordinate containment/remediation with Cyber team, and help execute tabletop and post-incident reviews.
  • Drive automation & standardization: automate repetitive operational tasks (provisioning, evidence collection, patch reporting) and improve runbooks/playbooks for recurring workflows.
  • Maintain documentation and runbooks: keep operational runbooks, configuration baselines, and network/topology docs current for audits and handoffs.
  • Provide user-facing support: triage and resolve employee IT issues, coordinate change windows, and maintain a good employee support experience across a remote workforce.
  • Work closely with the Director of Cybersecurity to ensure operational alignment with compliance roadmaps, audits, and continuous monitoring initiatives.

Requirements

  • 10+ years in IT/sysadmin/engineering roles with hands-on responsibility for endpoint management, identity, and cloud infrastructure.
  • Demonstrated experience implementing or operating controls mapped to NIST SP 800-171 controls and supporting CMMC-focused efforts or government-side NIST 800-37 RMF and NIST 800-53 controls (control implementation, evidence collection, A&A, POA&M tracking).
  • Proficient with modern endpoint management and security tooling (MDM, EDR), SSO/MFA solutions (Okta, Azure AD, Google Workspace), and device provisioning workflows.
  • Solid systems & network troubleshooting skills (macOS, Linux, Windows, TCP/IP, VPNs, firewalls).
  • Familiarity with cloud environments (AWS, Azure, or GCP) and secure configuration practices.
  • Strong operational discipline: runbook creation, change coordination, incident triage, and documentation.
  • Excellent communication skills; able to explain technical issues to non-technical stakeholders and work cross-functionally.
  • Comfortable working in a remote-first, fast-paced environment with shifting priorities.
  • Ability to obtain a U.S. security clearance or an existing clearance is a plus.
Benefits
  • Flexible schedule in a 100% distributed workforce
  • Premium Insurance: We cover up to 100% of the employee premium and up to 80% of the combined dependent premium on our base health plan, depending on pay band. We also cover 100% of the premium for employee and dependent Dental and Vision as well as employee premiums for Life and Disability coverage.
  • Retirement: 401k match at 10% gross pay.
  • Paid time off (PTO): 4 weeks combined accrued vacation and sick leave, 11 Federal holidays, your birthday, jury duty, and bereavement.
  • Education & Training: Accrued budget of up to $3,500 per year for classes, travel, events, and materials.
  • Home Office and Merch: We offer $750 per year for home office technology and equipment as well as $100 per year for Rise8 merch from our Swag Store.
  • Wellness Budget: To encourage and support a well-rounded healthy lifestyle, we cover 100% reimbursement on a variety of wellness activities and products, up to $500 per calendar year.
  • Rise8 is part of the Life Time Corporate Partner program. In lieu of your $500 annual wellness benefit, you can instead get a $75 monthly credit towards a Life Time membership ($900 annual benefit).
  • Equipment: We offer a MacBook Pro

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
endpoint managementidentity managementcloud infrastructureNIST SP 800-171CMMCincident responseautomationnetwork troubleshootingrunbook creationdevice provisioning
Soft skills
communicationoperational disciplinecross-functional collaborationproblem-solvingadaptabilityuser supportteam coordinationdocumentationincident triagechange management
Certifications
U.S. security clearance