Rise at Seven | Search-First Creative Agency

Public Relations

• Support the International & UK PR Director with reactive PR stories and digital PR campaigns
• Write content and press releases
• Create media lists and outreach stories to the German press
• Build relationships with German journalists
• Continually monitor news and proactively come up with ideas and newsjack trending conversations
• Search for coverage and links
• Keep your manager up to date on progress and results
• Ensure all clients hit their monthly KPIs and maintain a high level of activity
• Support with new business pitches
• Report to Digital PR Lead

PR Executive, German Speaker

Account Executive

• Manage relationships with clients (existing and prospective) and act as trusted strategic partner
• Identify opportunities to grow client accounts and increase impact, working collaboratively with internal teams and senior management
• Manage clients’ budgets effectively and look to maximise profit margins
• Deliver first class service, exceeding client expectations
• Delegate tasks to internal teams and keep activities running to schedule
• Develop and maintain a client call schedule and keep relevant people up to date
• Lead client meetings, prepare slides and materials on time
• Spot and propose improvements to client delivery processes and efficiencies
• Build and maintain strong client relationships ensuring retention targets are met
• Develop and implement strategies to grow client base and identify new business opportunities
• Lead client/agency relationships with senior stakeholders and look after key accounts and their revenue
• Support Client Services Director as escalation point for Senior Account Managers and deputise when needed
• Maintain SLAs for efficient communication and meeting deadlines
• Chair calls and meetings with prospective clients or internal teams, sharing agendas and contact reports
• Conduct document briefings and final reviews before client distribution
• Keep client/agency documentation up to date (WIPs, roadmaps)
• Identify upsell opportunities and facilitate related conversations
• Manage contracts from negotiation to sign off and update CRM with cross-selling opportunities
• Report on client satisfaction and identify continuous improvement actions
• Join pitches and assist on new business activities where required

Account Director

• Manage relationships with clients (existing and prospective) and act as a trusted strategic partner
• Provide support to Client Services Director with day-to-day management and development of Senior Account Managers
• Identify opportunities to grow client accounts and increase impact, working collaboratively with internal teams and senior management
• Manage clients’ budgets effectively and maximise profit margins
• Deliver first class service to clients, exceeding expectations
• Delegate tasks to internal teams, keeping activities running to schedule
• Develop and maintain a client call schedule and distribute internally
• Lead on client meetings for key accounts and ensure slides are up to date
• Spot opportunities to improve delivery and streamline approaches with Heads of Departments
• Build and maintain strong relationships ensuring retention targets are met
• Develop and implement strategies to grow client base and seek new opportunities
• Lead client/agency relationships with senior stakeholders and manage revenue for key accounts
• Support Client Services Director and act as escalation point for Senior Account Managers
• Maintain SLAs, chair calls and meetings, conduct document briefings and final reviews
• Keep client/agency documentation up to date (WIPs, including roadmaps)
• Identify upsell opportunities and manage contracts end-to-end
• Regularly update CRM with cross-selling opportunities and report on client satisfaction
• Join pitches and assist on new business activities, deputise for Client Services Director when needed

PR Executive, German Speaker

Account Director

Senior Account Director