Rise

Billing Specialist

• Ensure accurate and timely billing processes across the Midwest regions.
• Support the resolution of billing exceptions, Medicaid eligibility issues, EVV aggregation failures, and authorization discrepancies.
• Collaborate closely with Billing, AEB (Texas), and Operations teams.
• Run and analyze Pending and Missing Authorization Reports.
• Review claims stuck in exceptions (current and past 180 days).
• Identify exhausted claims and add to ACS Unbillable Claims spreadsheet.
• Identify and document clients who have lost eligibility.
• Build and bill 20–30 claims manually.
• Maintain and update group eligibility batches.

Customer Support

• Provide short term, time-limited coordination of services, parenting skills curriculum and resources to all assigned families based on the needs, concerns and stressors of the child(ren) and the family
• Meet with families based on contract requirements and their needs (weekly) to address and resolve issues or concerns, using evidence-based curriculum
• Accepts responsibility for cases assigned and takes initiative on helping families with community resources
• Works collaboratively with the team (RISE staff and ADCS staff) to support and assist the family in reaching positive outcomes
• Ensure contract timelines are met including weekly progress notes, and all other assigned tasks
• Be flexible to meet the needs of the families served, including evenings and weekends
• Extensive travel around the assigned county or metro area is required

Family Support Specialist – NPP

• Provide short term, time-limited coordination of services and resources to all assigned families based on the needs, concerns and stressors of the child(ren) and the family, and enhance the protective capacities or strengthen the protective factors identified and outlined by ADCS
• Meet with families based on contract requirements and their needs (weekly, monthly) to address and resolve issues or concerns, using evidence-based curriculum and community resources including but not limited to: nutrition and home management, communication and negotiation skills, child development, education on safe sleep, systems of support
• Accepts responsibility for cases assigned by the Team Lead. Works collaboratively with the Team Lead to support and assist the family in reaching positive outcomes
• Ensure contract timelines are met including weekly progress notes, and all other assigned tasks
• Be flexible to meet the needs of the families served, including evenings and weekends; accepts emergency phone responsibility when assigned.
• Extensive travel around the assigned county or metro area is required

Family Support Specialist

• provide short term, time-limited coordination of services
• parenting skills curriculum and resources to all assigned families
• meet with families based on contract requirements and their needs
• accept responsibility for cases assigned
• works collaboratively with the team to support and assist the family
• ensure contract timelines are met
• be flexible to meet the needs of the families served
• extensive travel around the assigned county or metro area is required

• Provide short term, time-limited coordination of services and resources to all assigned families based on the needs, concerns and stressors of the child(ren) and the family
• enhance the protective capacities or strengthen the protective factors identified and outlined by ADCS
• Meet with families based on contract requirements and their needs (weekly, monthly) to address and resolve issues or concerns
• using evidence-based curriculum and community resources including but not limited to: nutrition and home management, communication and negotiation skills, child development, education on safe sleep, systems of support
• Accepts responsibility for cases assigned by the Team Lead
• Works collaboratively with the Team Lead to support and assist the family in reaching positive outcomes
• Ensure contract timelines are met including weekly progress notes, and all other assigned tasks
• Be flexible to meet the needs of the families served, including evenings and weekends
• accept emergency phone responsibility when assigned
• Extensive travel around the assigned county or metro area is required

Family Support Specialist – PT

Community Manager

• Support their clients by providing information, technical assistance, and support
• Develop, manage, and implement training for clients
• Coordinate with employers and assist during the recruitment process
• Develop, implement, and maintain training programs for employers while meeting state guidelines
• Prepare participants in locating and accessing Non-Medicaid community supports/resources
• Assist the employer in identifying and sustaining an effective personal support network of family, friends, and paid supports
• Provide technical assistance with developing, implementing, and modifying a back-up plan for services, staffing for emergencies, and/or worker absences
• Monitor trainee progress, review homework, and answer questions
• Provide education and guidance, throughout the training process
• Hold virtual/phone meetings with trainees to ensure understanding
• Assist employer with compliance with Medicaid funding
• Assist the employer in developing effective recruiting, interviewing, hiring, scheduling, supervising and payroll practices
• Maintain regular contact with employer and their contacts
• Complete required contact documentation in a timely manner
• Process and request related paperwork and manage electronic communication
• Register and enroll trainee in trainings as appropriate
• Issue a certificate of completion to certified trainees
• Ability to work flexible hours to meet the needs of participants/employers
• Maintain confidentiality regarding all communication and information related to the participant, employees and other people involved with the individual’s services.
• Support the positive compliant cybersecurity company posture by familiarizing themselves with all policies, procedures, standards, and guidelines and act

Community Navigator

Financial Planning and Analysis

• Assist with equity and investment research.
• Support daily, weekly, and monthly financial reconciliations.
• Help monitor and reconcile bank accounts, brokerage accounts, and platform wallets.
• Track relevant market news, earnings reports, and industry trends.
• Contribute to preparing financial reports and insights for decision-making.
• Support the creation and improvement of internal finance processes and controls.

Billing Specialist

Family Support Specialist – NPP

Family Support Specialist

Family Support Specialist – NPP

Family Support Specialist – PT

Community Navigator

Finance Analyst