Product Manager

• Define product vision and roadmap for current Product rollouts (VoIP, billing models, SMB solutions, and MDU offerings) and other Products as the Executive team approves.
• Prioritize features based on market research, customer feedback, and business objectives.
• Design seamless end-to-end customer experiences for onboarding, billing, and support.
• Oversee implementation of weekly and bulk billing logic across portals and systems.
• Collaborate with Product Management, Marketing, Sales, Operations, Development, Engineering, and Customer Experience teams to execute product launches.
• Track product KPIs post-launch and use insights to refine offerings.

Product Manager

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