Ripjar

Revenue Operations

• Own the annual planning cycle end-to-end, including capacity, territories, quotas and compensation, and align this with the wider commercial plan across Marketing and Customer Success.
• Lead the design, deployment and governance of AI workflows and agents across the commercial team and within RevOps's own operations.
• Run a continuous cycle of evaluating, piloting, scaling and retiring tools, and prove the business impact of each.
• Lead the change programme that lands new processes, tools and AI workflows across the commercial team, including communication, training, adoption metrics and reinforcement.
• Own the commercial data model, governance and quality standards that make our reporting trustworthy and our AI agents reliable. Own the wider commercial tech stack: Salesforce and the surrounding tools: including selection, negotiation, implementation and supplier management.
• Define, run and lead the operating cadences that hold the commercial team to account: pipeline reviews, forecasting, win/loss reviews and QBRs.
• Monitor process compliance, surface non-adherence and bottlenecks to leadership, and maintain standards when under pressure.
• Define and instrument the commercial KPIs that matter to leadership and the board, including pipeline efficiency, CAC payback, NRR, gross retention and forecast accuracy. Drive measurable improvements against benchmarks.
• Own pricing frameworks, deal desk and discount governance, ensuring consistent application across deals and protecting commercial margin.
• Develop and maintain the Sales Playbook, and support the planning and delivery of company kick-off and enablement events.
• Deliver the monthly, quarterly and board-level reporting cadence, producing the data narratives that arm leadership with credible, defensible stories to take to the board.

Revenue Operations Manager

Product Manager

• **What you'll be doing:**
• - **Lead and Shape Initiatives:** Be responsible for key product features from concept through to launch, working alongside UX designers, engineers, and QA specialists.
• - **Listen and Learn:** Engage directly with our customers and internal teams to deeply understand user needs and domain challenges.
• - **Build Momentum:** Act as an Agile product owner by writing user stories, collaborating team ceremonies, and helping the team deliver.
• - **Experiment with Strategy:** Contribute fresh ideas to our product development, marketing strategies, and pricing approaches.