
Senior Manager, Data Science – Data Engineering
RingCentral
full-time
Posted on:
Location Type: Remote
Location: Germany
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Job Level
About the role
- Lead, mentor, and grow a multidisciplinary EU team of data scientists and data engineers
- Foster a culture of innovation, collaboration, and accountability
- Partner with cross-functional stakeholders across product, sales, marketing, and customer success
- Design and deploy customer intelligence models, including upsell and cross-sell propensity models and customer churn prediction models
- Develop and enhance pricing models to optimize revenue and customer value
- Drive experimentation, model validation, and continuous improvement
- Oversee the design, development, and maintenance of scalable ETL pipelines
- Ensure high standards of data quality, reliability, and observability
- Manage large-scale data systems and architectures across modern platforms
- Own and evolve the internal customer intelligence platform (RingIQ)
- Leverage and optimize a modern data stack including Oracle, Hadoop, Snowflake, Databricks, and AWS ecosystem
- Evaluate and integrate emerging AI/ML technologies and tools
- Ensure all data practices comply with GDPR and EU data protection regulations
Requirements
- Bachelor’s or Master’s degree in Computer Science, Data Science, Engineering, or related field
- 10+ years of experience in data science, data engineering, or related roles
- 3+ years of experience managing high-performing technical teams
- Strong expertise in machine learning, statistical modeling, and customer analytics
- Hands-on experience with modern data platforms (Oracle, Hadoop, Snowflake, Databricks, AWS)
- Proven experience building and scaling ETL pipelines and data infrastructure
- Deep understanding of GDPR and data privacy frameworks in the EU
- Excellent communication and stakeholder management skills
Benefits
- Health insurance
- 401(k) matching
- Paid time off
- Professional development opportunities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
data sciencedata engineeringmachine learningstatistical modelingcustomer analyticsETL pipelinesdata infrastructurecustomer intelligence modelspricing modelsdata quality
Soft Skills
leadershipmentoringcollaborationaccountabilitycommunicationstakeholder managementinnovationcontinuous improvement