Own the global strategic and corporate events strategy, including flagship owned events, executive programs, customer conferences, and priority sponsored events
Develop and maintain a rolling 12–18 month enterprise event roadmap, aligned to corporate priorities, GTM motions, customer lifecycle stages, and regional needs
Define event charters, success criteria, and target audiences, ensuring each event has a clear purpose, differentiated value proposition, and measurable business outcome
Serve as the point of accountability for event performance, experience quality, and ROI
Act as a trusted partner to senior leadership, aligning event strategy with company objectives and advising on where events can best influence pipeline, retention, and expansion
Partner with Marketing, Sales, Business Development, Product, and Customer Success to ensure events are fully integrated into broader campaigns and sales motions
Build and sustain strong relationships with internal and external stakeholders, proactively managing expectations and resolving competing priorities
Lead the design and delivery of best-in-class event experiences that showcase RingCentral’s products, innovation, and brand
Collaborate with Brand and Creative teams to develop compelling event environments, booth designs, and experiential moments that drive engagement and memorability
Oversee speaker strategy, including identification, recruitment, and preparation of executives, customers, and industry thought leaders; provide guidance on storytelling and content development
Ensure seamless onsite and virtual execution, with clear operational plans, staffing models, and contingency planning
Establish and own event KPIs and success metrics, spanning experience quality, engagement, and full-funnel impact (MQL, SQL, SAL, pipeline, revenue)
Partner with Marketing Operations to deliver consistent reporting, insights, and executive-level readouts on event performance
Lead post-event analysis and retrospectives to capture learnings, optimize future programs, and continuously improve ROI and scalability
Own budgets for RingCentral-owned and strategic events, including forecasting, tracking, and optimization
Research and secure venues, negotiate contracts, and make data-driven decisions balancing cost, risk, and experience
Manage agency, vendor, and platform partners to ensure quality, efficiency, and alignment with strategic goals
Build repeatable frameworks, processes, and playbooks that enable scale across regions and teams
Partner closely with regional marketing teams to support partner-led, industry-specific, and executive programs, including ancillary events and sales enablement
Identify opportunities to streamline tools, platforms, and workflows across the event ecosystem

Requirements

8–12+ years of experience leading strategic events and integrated marketing programs
Proven experience owning large-scale, high-visibility events with direct pipeline and revenue impact
Strong background in virtual and hybrid events, ideally with RingCentral Events (formerly Hopin); bonus for experience running roadshow or multi-city customer conferences
High level of business and analytical acumen with the ability to interpret data, derive insights, and influence decision-making
Experience with event and marketing platforms (e.g., RingCentral Events, Chili Piper, mobile apps)
Strategic thinker with the ability to zoom out for vision and zoom in for execution
Thrives in fast-paced, ambiguous environments; highly collaborative and proactive
Exceptional communication skills, including executive presence and stakeholder management
Demonstrated ability to operate effectively within a global, matrixed organization
Strong organizational, prioritization, and project management skills; able to manage multiple high-priority initiatives simultaneously
Sense of humor and resilience under pressure
Bachelor’s degree required.

Benefits

health and wellness
401k
ESPP
vacation
parental leave

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills

event strategyevent performanceevent KPIsdata analysisbudget managementproject managementstakeholder managementcontent developmentnegotiationexperience design

Soft skills

strategic thinkingcollaborationcommunicationorganizational skillsprioritizationresilienceproactivityexecutive presencerelationship buildingadaptability