Benefits Analyst
RingCentral
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇺🇸 United States
Visit company websiteSalary
💰 $100,000 - $130,000 per year
Job Level
JuniorMid-Level
About the role
- Serve as a primary point of contact for U.S. and global benefits inquiries, providing timely and accurate guidance to employees.
- Partner with vendors for annual U.S. Open Enrollment activities, including reviewing communications, validating system configuration, and assisting with enrollment system testing.
- Assist with documentation and analysis of benefit processes; identify opportunities for improvement and support implementation of enhancements.
- Conduct monthly benefits and risk insurance reconciliation and auditing to ensure accuracy of carrier files, payroll deductions, and enrollments.
- Partner with payroll and third-party administrators to resolve discrepancies, research claims issues, and ensure timely benefits deductions and funding.
- Review and approve employee benefit elections in Workday while ensuring alignment with eligibility rules and plan provisions.
- Responsible for managing leaves of absence and workplace accommodations in partnership with our leave administration vendor and internal partners.
- Prepare materials, data, and documentation to support compliance activities such as ACA reporting (e.g., 1095-C).
- Responsible for wellness initiatives, benefits education campaigns, and creative communications to improve employee awareness and utilization of programs.
- Participate in HR system testing and updates in Workday as needed for benefit configuration changes, life event updates, and annual cycle activities.
Requirements
- Minimum 2-5 years of U.S. benefits administration experience, ideally in a high-growth or technology-focused environment.
- Experience with HRIS systems; Workday experience strongly preferred.
- Proficiency in Microsoft Office or Google Suite applications, including advanced Excel functions (VLOOKUP, pivot tables).
- Working knowledge of 401(k) Plan, ERISA, ACA, HIPAA, FLSA, ADA, FMLA, and COBRA regulations.
- Strong analytical, problem-solving, and organizational skills with high attention to detail.
- Ability to manage multiple priorities, meet deadlines, and thrive in a dynamic environment.
- Excellent verbal and written communication skills with a customer-focused mindset.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
benefits administrationHRIS systemsWorkdayadvanced Excel functionsVLOOKUPpivot tablesbenefit processes analysiscompliance reportingauditingenrollment system testing
Soft skills
analytical skillsproblem-solving skillsorganizational skillsattention to detailtime managementcustomer-focused mindsetverbal communication skillswritten communication skillsability to manage multiple prioritiesadaptability