Sales Engineer

• As a technical voice and interface of our Global Service Provider Team in Australia, your primary mission is to drive revenue and ensure long-term technical trust with partners and customers.
• Drive Revenue & Partnerships: This is primarily a customer facing role, whose objective is to work alongside our Sales teams to drive revenues through both our existing partners, as well as identifying new business opportunities and revenue streams in different regions and market segments.
• Deliver clear, credible, and consultative technical engagements to ensure solution-fit and enable sales success throughout the customer lifecycle.
• Act as a Trusted Technical Advisor: Coordinate and lead discovery sessions to deeply understand customer business requirements and objectives.
• Engage in business-led conversations to articulate the benefits (e.g., Revenue Generation, Operational Efficiency) of the RingCentral EX/CX/AI Portfolio.
• Provide direct technical support for the fulfillment of RFIs, RFQs, and RFPs.
• Solution Innovation & Delivery: Develop solutions that are both technically sound and commercially viable, innovating where necessary to differentiate RingCentral in the marketplace.
• Work with Sales Engineering Leadership, local Sales Executives, and Product Teams to co-ordinate the development and delivery of new services and propositions.
• Enablement & Expertise: Develop and maintain an expert understanding of all RingCentral applications and products (UC, IMS, CX/Contact Centre, AI).
• Create and perform innovative, business-led presentations and technical demonstrations for partners, customers, and prospects.
• Help create repeatable Sales Support collateral and content, such as Sales Playbooks and TCO Tools.
• Provide continuous enablement to Service Providers and manage customer feature requests by documenting requirements for the Product Team.
• Team Leadership: Actively participate as a subject matter expert, providing consultative support and mentorship to other Solutions Consultants and Sales team members.
• Represent RingCentral at conferences, industry, partner, and sales events. Moderate travel in Australia is required.

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