SAP Product Delivery Transition & Support Enablement Engineer

Rimini Street

SAP Product Delivery Transition & Support Enablement Engineer for Rimini Street handling Brazil Tax Reform projects and supporting internal teams in their transition processes.

Posted 6/7/2026full-timeRemote • 🇧🇷 BrazilSeniorLeadWebsite

About the role

Key responsibilities & impact

Facilitate knowledge transfer (KT) from delivery teams into Support, AMS, and PS organizations.
Support the transition of SAP Brazil Tax Reform development activities from GPD to internal support teams.
Coordinate cross‑functional transition activities across GPD, GSD, AMS, L4 Support, QA, and Product teams.
Develop and maintain detailed transition plans, timelines, and deliverables to ensure a structured and predictable transition process.
Track transition progress, identify risks, and escalate issues to leadership with mitigation recommendations.
Partner with L4 Support, AMS, and PS teams to ensure readiness for post‑transition support.
Own the creation, consolidation, and validation of all technical and functional documentation required for internal teams to support ongoing operations.
Schedule and facilitate structured Knowledge Transfer (KT) sessions from GPD to L4 Support, AMS, and GSD teams.
Produce internal technical documentation, support playbooks, triage guides, and process workflows.
Ensure documentation covers Brazil Tax Reform processes, configuration, integration points, and support scenarios.
Support hypercare activities before and following client go-live, ensuring rapid issue identification and resolution.
Act as a liaison between Business Solutions Americas Scrum and Kanban teams, GPD, GSD, AMS, QA, and Support teams.

Requirements

What you’ll need

Bachelor’s degree in computer science, Accounting or financial background, or equivalent experience.
SAP Experience 10+ years in FI, MM, or SD.
Experience supporting SAP environments in LATAM or Brazil-specific tax and regulatory contexts.
Familiarity with Brazil Tax Reform topics (IBS, CBS, and upcoming regulatory changes).
Experience working with SAP support processes, AMS, L4, or product development teams.
Background in transition management, knowledge transfer, or cross-functional coordination preferred.
Experience with SAP configuration, functional analysis, or technical troubleshooting.
Experience working in Agile/Scrum environments is a plus.
Bilingual Portuguese/English (written and conversational).

Benefits

Comp & perks

Compensation, bonuses, and benefits to match the skills of our top-performing team members.
Positive impacts in six continents for over 425 charities.

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

SAPFIMMSDSAP configurationfunctional analysistechnical troubleshootingAgileScrumBrazil Tax Reform

Soft Skills

knowledge transfertransition managementcross-functional coordinationcommunicationproblem-solvingrisk identificationdocumentationfacilitationleadershipcollaboration

Certifications

Bachelor’s degree in computer scienceBachelor’s degree in AccountingBachelor’s degree in finance