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Product Delivery Transition Analyst – SAP
Rimini StreetProduct Delivery Transition Analyst supporting SAP Brazil Tax Reform for Rimini Street. Facilitating knowledge transfer between departments and ensuring smooth transition of deliverables.
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
SAPtechnical documentationconfigurationfunctional analysistechnical troubleshootingAgileScrumknowledge transferissue resolutionBrazil Tax Reform
Soft Skills
communicationcoordinationtroubleshootingleadershipproblem-solvingcollaborationclient supportdocumentation skillstransition managementstreamlining processes
Certifications & Qualifications
Bachelor’s degree in computer scienceBachelor’s degree in AccountingBachelor’s degree in finance
Industry Keywords
LATAMregulatory compliancecross-functional teamshypercarepost-transition supportclient-facing documentationsupport processesproduct developmentBrazil-specific taxIBS and CBS
About the role
Key responsibilities & impact- Facilitate knowledge transfer (KT) from delivery teams into L4 Support, AMS, and PS organizations.
- Partner with L4, AMS, and PS teams to ensure readiness for post‑transition support.
- Own the development and maintenance of technical documentation for internal teams to support ongoing operations.
- Assist in creation and maintenance of client-facing documentation.
- Ensure documentation covers Brazil Tax Reform processes, configuration, integration points, and support scenarios.
- Support hypercare activities before and following client go-live, ensuring rapid issue identification and resolution.
- Lead triage efforts for pre and post-go-live issues and coordinate with cross-functional teams.
- Assist with client cases, providing subject matter support and guidance.
- Support the transition of work into ongoing L4 support processes and models.
- Support Scrum teams by contributing to solution design through QA validation.
- Contribute in the identification of opportunities to streamline transition processes and strengthen long‑term support capabilities.
- Engage in troubleshooting efforts for Tax & Regulatory client cases, providing resolution and guidance.
Requirements
What you’ll need- Bachelor’s degree in computer science, Accounting or financial background, or equivalent experience.
- Experience supporting SAP environments in LATAM or Brazil‑specific tax and regulatory contexts.
- Familiarity with Brazil Tax Reform topics (IBS, CBS, and upcoming regulatory changes).
- Experience working with SAP support processes, AMS, L4, or product development teams.
- Background in transition management, knowledge transfer, or cross‑functional coordination preferred.
- Experience with SAP configuration, functional analysis, or technical troubleshooting.
- Experience working in Agile/Scrum environments is a plus.
- Bilingual Portuguese/English (written and conversational).
Benefits
Comp & perks- Health insurance
- 401(k) matching
- Flexible working hours
- Paid time off
- Remote work options