VP, Application Managed Service Delivery

Rimini Street

Vice President leading the global Application Managed Services at Rimini Street. Overseeing service delivery and operational excellence in a remote capacity.

Posted 6/3/2026full-timeRemote • 🇺🇸 United StatesLead💰 $186,000 - $232,000 per yearWebsite

Tech Stack

Tools & technologies

ERP

About the role

Key responsibilities & impact

Lead the global Application Managed Services organization with full accountability for strategy, operating model, service delivery, organizational performance, and business results.
Improve profitability and scalability by simplifying delivery, optimizing cost structure, increasing productivity, and strengthening operational discipline.
Modernize service delivery through automation, AI-enabled capabilities, tooling, standard processes, and innovative delivery techniques.
Build, lead, and develop a high-performing team and leadership bench across a global, matrixed environment.
Define and manage the metrics that matter, including business health, service performance, client satisfaction, workforce effectiveness, revenue, and margin.
Create compelling ways to demonstrate customer value through business outcomes, efficiency gains, risk reduction, and strategic impact—not just service-level compliance.

Requirements

What you’ll need

15+ years of leadership experience in application managed services, enterprise application services, ERP services, or closely related environment.
A track record of owning a delivery organization or business unit with responsibility for service quality, client outcomes, and financial performance.
Demonstrated success improving margins through cost optimization, process transformation, automation, or operating model redesign.
Experience implementing or scaling delivery-enabling platforms, tooling, or AI-driven capabilities.
Strength in executive-level customer engagement, strategic account leadership, and cross-functional influence.
Experience leading globally distributed teams and driving change in complex, matrixed organizations.

Benefits

Comp & perks

Medical, Dental, and Vision insurance
Disability insurance
Paid Parental Leave
401(k) program
Generous Paid time off (PTO)

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

application managed servicesenterprise application servicesERP servicescost optimizationprocess transformationautomationoperating model redesigndelivery-enabling platformsAI-driven capabilitiesservice quality

Soft Skills

leadershipstrategic account leadershipcross-functional influencecustomer engagementteam developmentorganizational performanceoperational disciplinechange managementcommunicationcollaboration