Director – Client Engagement

Rimini Street

Director of Client Engagement driving business growth and client satisfaction for Rimini Street. Leading a team to manage and grow enterprise client relationships across North America.

Posted 5/3/2026full-timeRemote • 🇺🇸 United StatesLead💰 $160,000 - $170,000 per yearWebsite

About the role

Key responsibilities & impact

Hire, train and lead a team of Client Engagement Managers
Manage, retain, and grow our footprint of support within our client base
Develop detailed client expansion strategies including plans for high risk renewal clients
Ensure the success of direct reports by working closely with corporate support functions

Requirements

What you’ll need

15+ years’ experience leading high performance teams and selling technology solutions
Experience selling a range of technology services including software Support, Application Management Services (AMS), other Managed Services and Professional Services
Demonstrated ability to leverage successful core offerings with an existing installed base to grow sales of new and emerging services
Proven track record of sales excellence, client focus, and leading teams

Benefits

Comp & perks

Medical, Dental, and Vision insurance
Disability insurance
Paid Parental Leave
401(k) program
Generous Paid time off (PTO)

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

technology solutionssoftware supportapplication management servicesmanaged servicesprofessional servicessales excellenceclient engagement strategiesclient expansion strategies

Soft Skills

leadershipteam managementclient focuscommunicationtrainingstrategic planning