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Rimini Street

Senior Client Success Manager

Rimini Street

. Manage and expand the partnership with our clients .

Posted 4/21/2026full-timeRemote • 🇦🇺 AustraliaSeniorWebsite

Tech Stack

Tools & technologies
Oracle

About the role

Key responsibilities & impact
  • Manage and expand the partnership with our clients
  • Focus on developing the business within the organizations
  • Drive growth, value, retention, and partnerships for our important clients to ensure active engagement
  • Develop key account plans including retention strategies, cross-sell opportunities
  • Create awareness and demand for Rimini Street products and services
  • Ensure client retention through actively driving retention strategy, retention content including ROI models and proposals
  • Build and foster our Client Champion Community
  • Coordinate across executive leadership, sales, service delivery, marketing, etc.

Requirements

What you’ll need
  • 15+ years’ experience in Consultative Sales, Account Management, or Business Development
  • Good knowledge of the enterprise software industry
  • Specific experience with Oracle and/or SAP preferable
  • Experience dealing with CXO’s
  • Experience in managing a portfolio of clients in different industries
  • Experience in cross-selling – identifying opportunities through trusted advisor partnership with clients
  • Experience in renewing and/or negotiating client support contracts
  • Experience in working with complex, multi-divisional, multi-geographical clients
  • Experience working with cross-functional teams (e.g., Sales, Renewals, Marketing, Services, etc.)

Benefits

Comp & perks
  • Competitive salary
  • Health insurance
  • Retirement plans
  • Paid time off
  • Professional development opportunities

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools
Consultative SalesAccount ManagementBusiness DevelopmentCross-sellingClient Support ContractsPortfolio ManagementNegotiationRetention StrategiesROI Models
Soft Skills
Client EngagementRelationship BuildingStrategic PlanningCommunicationCollaborationLeadership