Rimini Street

Onboarding Project Manager

Rimini Street

full-time

Posted on:

Location Type: Remote

Location: Brazil

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Tech Stack

ERPOracleSFDC

About the role

  • Responsible for successful, on-time completion of client onboarding projects
  • Leads internal teams to execute client onboarding processes and tasks to assure successful, on-time completion of all deliverables
  • Develops and drives onboarding project risk mitigation and leads all escalations related to these projects
  • Provide pre-sales client onboarding assistance for the sales organization
  • Ensures onboarding tasks are performed in accordance with ISO processes
  • Maintain up-to-date project information in Salesforce.com and other systems
  • Manage client communications and escalations during the onboarding process
  • Provide detailed and timely status reporting to internal management team
  • Assure excellent client satisfaction with entire onboarding process
  • Identify and propose onboarding innovations and improvement opportunities

Requirements

  • Bachelor and/or master’s degree in business, Finance, Computer Science or related field, or equivalent experience
  • Project Management certification or equivalent desired
  • Significant consulting or project management experience working with SAP, Oracle EBS Applications or Oracle Database solutions, including strong client management experience
  • 5+ years ERP application implementation and/or upgrade project management experience
  • Fluency in English and Portuguese is essential
  • Fluency in French is preferred
  • 5+ years technical project management experience
  • Escalation management experience
  • Negotiation and objection-handling skills
  • Ability to work well in a cross-functional, matrix management environment
Benefits
  • Compensation, bonuses, and benefits to match the skills of our top-performing team members
  • Health insurance
  • 401(k) matching
  • Flexible work arrangements
  • Paid time off
  • Professional development opportunities
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
project managementclient onboardingERP application implementationSAPOracle EBS ApplicationsOracle Databaserisk mitigationstatus reportingcross-functional managementmatrix management
Soft Skills
client managementescalation managementnegotiationobjection-handlingcommunicationleadershipproblem-solvinginnovationteam collaborationclient satisfaction
Certifications
Project Management certification