Senior Support Engineer, SAP ABAP, PI, GRC, NFe
Rimini Street
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇧🇷 Brazil
Visit company websiteJob Level
Senior
About the role
- Provide exceptional remote-based support for mission-critical SAP applications
- Researching, troubleshooting, and supporting of multiple SAP modules for global clients
- Diagnose serious issues; develop, test, package and deliver fixes for issues
- Solve complex customer issues using methodical troubleshooting
- Provide remote-based functional support & training for specialist SAP modules
- Support client customizations, sharing implementation and best practices advice
- Develop application break fixes for critical product defects
- Create scripts to identify, analyze and correct data issues
- Manage key assigned accounts as a technical/functional advisor
- Provide hands-on assistance using proprietary tools
- Be a pro-active contributor to a support organization running 24x7x365
- Collaborate with team members in a virtual environment.
- Contribute to knowledge-sharing methodologies, diagnostic tools, and creative processes.
Requirements
- 10+ years relevant SAP experience particularly with SAP ABAP
- Troubleshooting Experience with Brazil Localization
- Strong experience with SAP ABAP
- Strong experience with PI GRC NFe
- 10+ years direct support of application end-users in a corporate environment
- Knowledge on SAP DRC concepts
- A track record of successful roles in several SAP implementation or upgrade projects
- Deep working knowledge and understanding of supporting business processes
- Analytical, logical problem resolution skills
- SAP certification(s) preferred.
- Knowledge of localizations: architecture, implementation and key functionality
- Expertise with ECC and S/4 Hana including full life-cycle implementation experience, configuration and administration of the application.
- Knowledge of maintenance/patching mechanics and SAP architecture
- Demonstrable history solving complex problems across multiple modules.
Benefits
- Flexible work arrangements
- Professional development opportunities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
SAPSAP ABAPPI GRC NFeECCS/4 Hanatroubleshootingdata analysisapplication supportlocalizationconfiguration
Soft skills
analytical skillsproblem resolutioncollaborationcommunicationmethodical troubleshootingknowledge-sharingproactive contributiontrainingcustomer supporttechnical advising
Certifications
SAP certification