RigUp

Senior Associate, Workforce Compliance

RigUp

full-time

Posted on:

Location Type: Hybrid

Location: Austin • Texas • United States

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Job Level

Senior

About the role

  • Action, assign and maintain individual and client level requirements, including but not limited to, drug / alcohol / background screenings, online training, training qualifications, client documentation review, insurance and policy and procedure requirements, and Federal and State HSE requirements, to avoid any potential disruption of work
  • Supports the ticketing platforms to ensure actions is taken by the respective owners (contractors, clients, third party compliance platforms and/or internal users)
  • Maintain Operator Qualifications expirations and address to avoid disruption of work
  • Audit changing project requirements and address with the individual or client
  • Ensure compliance with clients within ISNetworld, Veriforce, Energy WorldNet and other client specific platforms, including online orientations, Training Qualifications (TQs), and Operator Qualifications (OQs)
  • Complete client specific drug and alcohol audits
  • Manage drug and alcohol programs in multiple third-party administrator sites, including but not limited to, department of transportation (DOT) and non DOT testing programs
  • Manage directives and acting as a liaison with the worker to prepare them for work
  • Coordinate and schedule employees for pre-employment and random drug and alcohol collections, ensuring compliance with client requirements
  • Coordinate with evaluators to get workers scheduled based on client required operator qualifications, ensuring compliance with client requirements
  • Align client-specific training within ISNetworld, Veriforce, and Energy WorldNet
  • Ensure compliance with random program and manage rosters for the business unit
  • Assist Certification team with activities related to Camunda, ZenDesk, and other learning management systems
  • Complete Compliance Reporting functions for field verification reporting within compliance systems
  • Provide key data points for hero metrics and overall health of the program(s)
  • Provide client specific audit reports on worker’s compliance levels
  • Complete cause testing requirements, including, but not limited to, post-accident and reasonable cause/suspicion testing and support the compilation of reporting
  • Manage compliance reporting for field verification reporting within compliance systems
  • Maintain Confluence Compliance documentation
  • Stays abreast of Federal and State HSE requirements
  • Identifies and shares areas of inefficiencies and makes recommendations regarding programs, processes, etc.
  • Provides support to junior members of the team

Requirements

  • 2+ years of experience working in a compliance/auditing role
  • 2+ years of experience working in a customer facing role
  • Proven ability to effectively organize and manage multiple initiatives simultaneously
  • Excellent written and verbal communication skills
  • Proven experience working crossfunctional with sales
  • Experience with ensuring compliance with Federal and State HSE requirements
  • Additional experience preferred, but not required: Experience with learning management systems (LMS), Experience with Zendesk and/or Salesforce, Experience with Third-Party Compliance platforms
Benefits
  • Flexible paid time off for full-time employees
  • Medical, dental, and vision insurance
  • Telehealth
  • 401(k) with company matching contribution
  • Flexible remote work support where applicable
  • WFH Contribution
  • Wellness allowance
  • Calm App
  • Learning opportunities
  • Financial planning support
  • Parental leave
  • Employee Assistance Program
  • Pet Insurance
  • Opportunity to earn bonus, commission, and/or equity
  • Onsite Gym
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
compliance auditingdrug and alcohol testingoperator qualificationsaudit reportingcause testingfield verification reportingtraining qualificationsclient documentation reviewprogram managementdata analysis
Soft Skills
organizational skillscommunication skillscross-functional collaborationproblem-solvingteam supportrecommendation makingtime managementattention to detailclient managementinitiative management