RigUp

Accounts Receivable Operations Specialist

RigUp

full-time

Posted on:

Location Type: Remote

Location: Texas • United States

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Tech Stack

ERP

About the role

  • Prepare, validate, and submit client invoices accurately and on time according to contract terms and client-specific requirements.
  • Reconcile timekeeping, expense, and payroll data to confirm accuracy prior to billing.
  • Track and manage purchase orders (POs), cost codes, and work orders to ensure proper funding and approval alignment.
  • Submit and monitor invoices through client and third-party systems (OpenInvoice, Ariba, Cortex, Fieldglass, or other VMS tools).
  • Audit and maintain complete supporting documentation including jobsheets, client approvals, and project references.
  • Collaborate with Payments, Payroll, and Accounting teams to resolve discrepancies and ensure data integrity prior to revenue recognition and invoice submission.
  • Track submission progress and contribute to month-end reporting.
  • Manage accounts receivable aging for assigned portfolios to ensure prompt payment and minimal delinquency.
  • Conduct consistent outreach to client contacts and intermediaries to confirm invoice receipt, resolve disputes, and secure payment commitments.
  • Log all communications, payment activity, and resolution updates within collections software for visibility and continuity.
  • Partner with Sales, Account Management, and Operations to address recurring issues, coordinate on approvals, and enhance customer experience.
  • Work with Managed Service Providers (MSPs) and vendor management intermediaries to ensure compliance with payment and approval processes.
  • Support reconciliation of unapplied cash and assist Accounting during monthly close to ensure accuracy in financial reporting.
  • Monitor client trends, flag potential risks, and communicate delays or anomalies to leadership for resolution.
  • Collaborate with Sales, Account Management, and Customer Support teams to align on client status, open issues, and strategic account priorities.
  • Partner with broader Financial Operations functions (Payroll, Payments, Invoicing, Cash, Credit, and Collections) to resolve complex account reconciliations or delinquent balances.
  • Participate in audits and process reviews, ensuring documentation and reporting meet internal and client standards.
  • Coordinate with Data, Systems, and Engineering teams to enhance process automation, reporting accuracy, and system integration.
  • Identify and communicate recurring process challenges; propose improvements and support implementation of new workflows or documentation updates.
  • Contribute to team meetings, training sessions, and cross-functional initiatives that strengthen collaboration and operational consistency.

Requirements

  • Bachelor’s degree in Accounting, Finance, Business Administration, or equivalent experience.
  • 3+ years of experience in invoicing, billing, collections, or accounts receivable, preferably within staffing, labor services, or energy industries.
  • Hands-on experience with ERP systems (NetSuite or comparable) and collections software for tracking activity and communications.
  • Strong understanding of purchase order management, cost code tracking, work order reconciliation, and customer reporting.
  • Proficiency with third-party invoicing and Vendor Management Systems (VMS) such as OpenInvoice, Ariba, or Fieldglass.
  • Strong analytical and problem-solving abilities with exceptional attention to detail.
  • Proven ability to manage priorities and deadlines in a fast-paced, high-volume environment.
  • Excellent written and verbal communication skills, capable of explaining financial information clearly to both technical and non-financial audiences.
  • Demonstrated collaboration skills with Sales, Account Management, and cross-functional Financial Operations teams.
  • Commitment to professional integrity, accuracy, and customer service.
Benefits
  • Flexible paid time off for full-time employees
  • Medical, dental, and vision insurance
  • Telehealth
  • 401(k) with company matching contribution
  • Flexible remote work support where applicable
  • WFH Contribution
  • Wellness allowance
  • Calm App
  • Learning opportunities
  • Financial planning support
  • Parental leave
  • Employee Assistance Program
  • Pet Insurance
  • Opportunity to earn bonus, commission, and/or equity
  • Onsite Gym
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
invoicingbillingcollectionsaccounts receivablepurchase order managementcost code trackingwork order reconciliationfinancial reportingdata reconciliationprocess automation
Soft Skills
analytical abilitiesproblem-solvingattention to detailtime managementcommunication skillscollaborationcustomer serviceprofessional integrityprioritizationadaptability