Senior Product Manager, PBM Member Experience

Rightway

Senior Product Manager shaping the digital pharmacy experience at Rightway. Focusing on member engagement, product decision-making, and collaboration with design, engineering, and clinical teams.

Posted 5/27/2026full-timeRemote • New York • 🇺🇸 United StatesSenior💰 $146,000 - $200,000 per yearWebsite

About the role

Key responsibilities & impact

Own and evolve the vision for Rightway’s digital pharmacy experience, keeping members at the center of every product decision.
Build intuitive, engaging features—like drug search, cost transparency, benefits clarity, and personalized reminders—that turn complex pharmacy benefits into simple member experiences.
Partner closely with design, engineering, and clinical experts to create elegant solutions that balance usability with operational and regulatory needs.
Use experimentation, analytics, and member feedback to continually improve adoption, satisfaction, and outcomes.
Inspire the team with insights about member behavior and trends in digital health, translating them into actionable roadmaps.
Lead and mentor an Associate Product Manager, fostering a culture of creativity, empathy, and data-driven decision making.
Stay curious—explore how AI, digital retail, and consumer health innovations can push our member experience forward.

Requirements

What you’ll need

4+ years of product management experience, ideally blending consumer product and healthcare expertise.
Strong track record of shipping B2C experiences that drive engagement and habit formation.
Comfortable with experimentation, behavioral design, and data-driven optimization.
Excellent communicator and collaborator; able to rally engineers, designers, and clinicians around the member voice.
Passionate about building healthcare experiences that are as intuitive and delightful as the best consumer apps.
Background in digital retail pharmacy or PBM member experiences.
Experience with regulated markets (Medicare) or pharmacy data standards.
Hands-on exposure to AI-powered product development or prototyping.
Advanced degree in a relevant field (MBA, MPH, technical discipline).

Benefits

Comp & perks

Health insurance
Retirement plans
Paid time off
Flexible work arrangements
Professional development

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

product managementB2C experienceexperimentationbehavioral designdata-driven optimizationAI-powered product developmentprototypingdigital pharmacypharmacy data standardshealthcare expertise

Soft Skills

excellent communicatorcollaboratorleadershipmentoringcreativityempathydata-driven decision makinginsight generationmember advocacytrend analysis

Certifications

MBAMPH