Rightmove

Virtual Account Manager – Estate Agency Sales

Rightmove

full-time

Posted on:

Location Type: Hybrid

Location: United Kingdom

Visit company website

Explore more

✨ AI Apply
Apply

Salary

💰 £32,000 - £35,000 per year

About the role

  • Proactively contact a high-volume, existing account base to establish, build, and maintain relationships via phone and video (MS Teams) across the Scotland patch.
  • Understand client needs, identify growth opportunities, and present and close with relevant and bespoke solutions.
  • Interpret and explain partners’ performance data through storytelling to add value and demonstrate ROI.
  • Achieve weekly KPIs and performance metrics relevant to business requirements, including telephone and virtual meetings, quarterly contact rate, revenue, and retention.
  • Deliver new Rightmove initiatives and business campaigns to partners.
  • Identify and conduct relevant product and service training with partners to support the relationship.
  • Be the main point of contact to answer partner queries, resolve problems, and provide solutions.
  • Record information in relevant databases and ensure CRMs are kept up to date.
  • Liaise with internal teams to build strong internal relationships and deliver the best outcomes for partners.
  • Regularly share learnings with colleagues and key internal stakeholders to enhance service and product offerings.
  • Prepare and plan your partner base, including weekly priorities, retention strategies, and growth opportunities.

Requirements

  • Consistently overachieves set B2B sales targets and business KPIs.
  • Thrives in and contributes to a hardworking and dynamic team.
  • Able to manage partner expectations and deliver excellent service.
  • Demonstrates tenacity, resilience, and flexibility.
  • Thrives on taking ownership and accountability for their account base and behaviours.
  • Actively exhibits a growth mindset and a willingness to learn, develop, and respond to feedback.
  • Has excellent verbal and written communication skills.
  • Demonstrates strong planning and organisational skills.
  • Has a “can-do” approach and a growth mindset.
Benefits
  • Cash plan for dental, optical and physio treatments.
  • Private Medical Insurance, Pension and Life Insurance, Employee Assistance Plan.
  • 27 days holiday plus two (paid) volunteering days a year to give back, and holiday buy schemes.
  • Hybrid working pattern with 2 days in the office.
  • Contributory stakeholder pension.
  • Life assurance at 4x your basic salary to a spouse, family member or other nominated person in your life.
  • Competitive compensation package.
  • Paid leave for maternity, paternity, adoption & fertility.
  • Travel Loans, Bike to Work scheme, Rental Deposit Loan.
  • Charitable contributions through Payroll Giving and donation matching.
  • Access deals and discounts on things like travel, electronics, fashion, gym memberships, cinema discounts and more.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
B2B salesKPI achievementperformance data interpretationsolution presentationproduct trainingrelationship managementrevenue growthretention strategiesdata recordingCRM management
Soft Skills
communicationteam collaborationtenacityresilienceflexibilityownershipaccountabilitygrowth mindsetplanningorganizational skills