RightMove Health

Manager

• Lead from the front
• Jump on the phone with members every day - you stay close to the work and model what great looks like
• Grab the hardest calls, the escalations, and the ones nobody else wants - and show the team how it's done
• Test-drive new scripts, openers, and outreach approaches yourself before rolling them out
• Coach and develop a small team of outreach specialists, with real time spent in 1:1s, huddles, and side-by-sides
• Set the bar - for quality, for hustle, for how we treat members - and hold the team to it
• Track performance at the agent, team, and plan level, and make sure the team is hitting (and beating) targets
• Build the quality engine: scorecards, calibrations, and feedback loops that actually make people better
• Be the first person the team comes to when something is broken, confusing, or unfair — and unblock them
• Build from a blank page - scripts, playbooks, workflows, and SOPs that don't exist yet
• Turn scrappy wins into repeatable systems the next ten teammates can plug into
• Iterate in days, not quarters - pilot, learn, adjust, and try again next week
• Pull the data, share what's working and what isn't, and bring sharp opinions to the Head of Engagement
• Help new client launches go smoothly by making sure the team is ready before day one

Engagement Team Manager

Account Manager

• Responsible for expanding payer, employer, and strategic partner relationships
• Own the strategy and execution required to convert RightMove’s clinical model, HSS partnership, and value-based economics into scalable commercial partnerships
• Build and manage a high-quality pipeline across Commercial and Medicare Advantage health plans, self-insured employers, benefits platforms, consultants, TPAs, and strategic partners
• Lead complex enterprise sales cycles, shape partnership structures, and define how RightMove goes to market across payer, employer, and channel segments
• Create referenceable partnerships that support future market expansion
• Develop deep understanding of buyer needs across payer, employer, and channel segments
• Support development of a cross-functional process to stage gate and qualify partnerships

VP, Commercial Partnerships

Operations

• Serve as the leader of RightMove’s unified network and operations function in the Northeast
• Focus on building out the provider network from the ground up—recruiting, contracting, and establishing the relationships and infrastructure that will define our presence in the market in the first six months
• Own operational performance, network management, practice transformation, and patient growth from month six onward
• Partner closely with RightMove’s Regional Medical Director and local market operational leadership
• Collaborate on a go-to-market network strategy for the Northeast, identifying target providers, practices, and health systems
• Lead provider recruitment and onboarding end to end
• Build deep, trust-based relationships with physician leaders and practice administrators
• Stand up the operational infrastructure—workflows, tooling, and team
• Define clinical and quality standards across the network
• Manage day-to-day market operations, including provider performance, patient growth, and operational excellence
• Drive practice transformation initiatives that improve care coordination, utilization, and patient outcomes internally and across partner practices
• Act as the voice of the market, translating local insights into enterprise-level strategy, prioritization, and roadmap development
• Design and scale an operating model that supports multi-market growth, coordination, and operational excellence
• Maintain and deepen long-term strategic provider partnerships

Engagement Team Manager

VP, Commercial Partnerships

Operations Director