RightMove Health

DevOps Engineer

• Build and maintain reusable infrastructure components, so application engineers can safely stand up new components without shooting themselves in the foot
• Take the lead on improving observability (monitoring, alerting, etc)
• Solve concrete infra needs as they arise — everything from setting up SFTP sites for customer file-sharing to creating a pathway so that outbound API requests are sent from a fixed IP
• Standardize and harden our AWS footprint, with security, budget, and HIPAA considerations front of mind
• Make our CI/CD pipelines faster and more effective
• Help us move to the next stage of maturity with improved monitoring and alerting tools
• You’ll own security tooling integration across our SDLC — embedding automated scanning and policy enforcement so that security is a feature of our delivery pipeline
• Run and tune SAST, DAST, SCA, and container scanning tools so the signal-to-noise ratio is actually usable
• Implement guardrails and controls using AWS-native services such as AWS Security Hub, GuardDuty, and Config; conduct regular vulnerability scans, configuration reviews, and remediation tracking
• Threat model new services and architecture changes before they ship

DevSecOps / Platform Engineer

Manager

• Lead from the front
• Jump on the phone with members every day - you stay close to the work and model what great looks like
• Grab the hardest calls, the escalations, and the ones nobody else wants - and show the team how it's done
• Test-drive new scripts, openers, and outreach approaches yourself before rolling them out
• Coach and develop a small team of outreach specialists, with real time spent in 1:1s, huddles, and side-by-sides
• Set the bar - for quality, for hustle, for how we treat members - and hold the team to it
• Track performance at the agent, team, and plan level, and make sure the team is hitting (and beating) targets
• Build the quality engine: scorecards, calibrations, and feedback loops that actually make people better
• Be the first person the team comes to when something is broken, confusing, or unfair — and unblock them
• Build from a blank page - scripts, playbooks, workflows, and SOPs that don't exist yet
• Turn scrappy wins into repeatable systems the next ten teammates can plug into
• Iterate in days, not quarters - pilot, learn, adjust, and try again next week
• Pull the data, share what's working and what isn't, and bring sharp opinions to the Head of Engagement
• Help new client launches go smoothly by making sure the team is ready before day one

DevSecOps / Platform Engineer

Engagement Team Manager