Client & Growth Project Manager
Right Side Up
contract
Posted on:
Location Type: Remote
Location: Texas • United States
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About the role
- Support the coordination of Studio engagements to ensure timelines, deliverables, and communication stay on track as complexity scales
- Act as a connective layer between strategy and execution, helping translate client needs into clear internal plans
- Proactively identify risks, gaps, or inefficiencies in delivery and help resolve them quickly
- Contribute to maintaining a high-quality, white-glove client experience across engagements
- Support visibility into project scope, resourcing, and delivery health to ensure engagements are set up for success
- Help design and maintain a consistent, scalable onboarding process across clients
- Ensure new engagements are set up for success with clear documentation, expectations, and workflows
- Identify opportunities to improve early client experience and reduce churn risk
- Track inbound opportunities and support pipeline visibility to ensure no opportunities are lost
- Assist in coordinating follow-ups, materials, and internal alignment for active deals
- Help bring structure and clarity to how Studio tracks and evaluates growth opportunities
- Support execution of key Studio initiatives, including new offering pilots, internal programs, and sales enablement efforts
- Assist in developing and maintaining sales materials, case studies, and portfolio assets
- Help operationalize new ideas quickly, turning concepts into structured, testable initiatives
- Help maintain and improve internal systems used to track delivery, engagement health, and performance
- Build and refine documentation, dashboards, and workflows that increase team visibility and efficiency
- Identify opportunities to streamline processes and reduce manual overhead as the Studio grows
- Support tracking of project scope, budgets, and timelines to ensure engagements remain on track
- Assist in monitoring project health, including resourcing, pacing, and potential risks to delivery or margin
- Partner with team leads to maintain clear visibility into project performance and overall engagement success
- Partner with other RSU teams when engagements span multiple capabilities
- Ensure alignment, clarity, and forward momentum across stakeholders
- Act as a central point of coordination to keep initiatives moving efficiently
Requirements
- Strong structured thinker who can quickly break down ambiguous problems and create clear plans
- Comfortable operating in both strategy and execution, able to zoom out and zoom in seamlessly
- Highly organized, detail-oriented, and proactive in identifying what needs to happen next
- Strong communicator with the ability to work across teams and with clients
- Experience in marketing, operations, project management, or client services environments
- Thrives in fast-paced, evolving environments with shifting priorities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
project managementsales enablementprocess improvementdocumentationdashboard creationworkflow designrisk identificationclient experience enhancementpipeline visibilityengagement health tracking
Soft Skills
structured thinkingproblem-solvingorganizational skillsproactivitycommunicationteam collaborationadaptabilityattention to detailstrategic thinkingclient relationship management