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IT System Administrator
Riege SoftwareIT Systemadministrator responsible for internal IT infrastructure and user support at Riege Software in a hybrid role. Collaborating with Desktop Operations Team and ensuring efficient IT operations and security management.
Tech Stack
Tools & technologiesAzureCloudMacOS
About the role
Key responsibilities & impact- Together with other experts in our Desktop Operations team, you will be responsible for the following tasks.
- IT desktop support: handling user requests related to deployed hardware (Windows and Mac devices) and standard software.
- Analyzing, resolving and documenting incidents in day-to-day operations.
- Software management: managing, installing and maintaining provided applications.
- Supporting software licensing and standardization efforts.
- Network administration (Wi‑Fi): operating, monitoring and further developing the office WLAN infrastructure.
- Assisting with network-related troubleshooting.
- User administration: creating, modifying and deleting user accounts and permissions in Microsoft Azure / Entra ID.
- Supporting role and permission concepts for Microsoft 365, Confluence, Jira and LDAP.
- Cloud backup management: maintaining and monitoring cloud backups for Microsoft 365.
- Security management: administering and operating Microsoft Defender.
- Assessing and tracking security and sign-in risks within the Microsoft environment.
- Participating in the advancement of IT security standards and processes.
Requirements
What you’ll need- Completed vocational training in IT (e.g., IT specialist for system integration) or an equivalent qualification.
- Practical experience in IT support and system administration.
- Experience administering macOS / Apple devices.
- Basic knowledge of network and Wi‑Fi administration.
- Experience with user and access management (e.g., LDAP, cloud tools).
- Practical experience with Microsoft Intune, especially app packaging and rollout.
- Creating and managing policies.
- Good command of English.
- Service- and solution-oriented way of working.
- Structured, reliable and careful working style.
- Strong communication skills and enjoyment of collaborating with colleagues.
- Ability to work independently, a sense of responsibility and willingness to learn.
Benefits
Comp & perks- A pleasant workplace at our headquarters in Meerbusch with a remote work component.
- A team that welcomes you openly and actively supports you during onboarding and in your role.
- Comprehensive onboarding including a buddy program.
- Flexible working time and workspace models that give you room for private life with family and friends.
- Diverse opportunities for training and professional development.
- Attractive additional benefits: pension plan, capital-forming benefits, mobility budget, JobRad (bike leasing) & workation.
ATS Keywords
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Hard Skills & Tools
IT SupportSystem AdministrationMacOS AdministrationUser and Access ManagementCloud Backup ManagementMicrosoft DefenderIncident ResolutionSoftware ManagementPolicy CreationWi-Fi Administration
Soft Skills
Strong Communication SkillsService-OrientedStructured Working StyleReliabilityWillingness to Learn
Certifications
Vocational Training in IT