RIEDEL Communications

Project Engineer – EMEA

RIEDEL Communications

full-time

Posted on:

Location Type: Hybrid

Location: Wuppertal • 🇩🇪 Germany

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Job Level

Mid-LevelSenior

About the role

  • Responsible for the delivery of commissioning and training services on-site or remotely
  • Working in conjunction with Riedel teams and customers as appropriate to organise and prepare for onsite services including all content and materials needed
  • Working with Project Management and Pre-Sales teams to create and follow Scope of Work statement documents, and professionally managing client expectations throughout the project
  • Ensure all pre-commissioning documentation is up-to-date and coordinated
  • Ensure all post-commissioning documentation is complete and properly handed over ton relevant Customer Service teams, and knowledge/documentation is conveyed
  • Work collaboratively with the rest of the Customer Success team to collect, organise and share knowledge of products, industry standards, new technologies and best practices
  • Assist the Demo teams and Pre-Sales teams in complex set ups for demos / POC’s / exhibitions and/or lead necessary cross-department projects

Requirements

  • 4+ years of proven experience in a relevant market field, ideally in the broadcast and or entertainment Audio/Video market.
  • Mobility and willingness to travel is a must.
  • Experience in broadcast production workflow is essential to this role.
  • Knowledge of new digital media standards with focus on video and audio over IP / SMPTE 2110.
  • Experience in understanding network architecture and deployment is a plus.
  • Successfully completed university studies or completed equivalent trainee program e.g. CCNA, ACE or equivalent degree in Information Technology degree, electrical engineering, or communications engineering.
  • Passion about communication to customers and troubleshooting.
  • Self-organised and capable to self-educate on new technologies.
  • Team player that fits the personality and basic setting of an international, medium-sized company
  • English & German speaking is a must (other languages are a plus).
Benefits
  • Life and Work balance through our flexible working time system including mobile working in a hybrid model
  • Career booster with numerous individual development and training opportunities
  • Diversity is very important to us, at RIEDEL we focus on an open working atmosphere, inclusion is part of our Culture - it is about the people and their personality that matters
  • Diverse offers through myEAP (e.g. help with childcare, care for relatives, offers for body & soul etc.)
  • We’re contributing to your career development. We’ll encourage you to try new roles and experience new settings. By helping our people to reach their potential, we frequently support them to find skills they never knew they had, or make career moves they never thought possible.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
broadcast production workflowvideo over IPaudio over IPSMPTE 2110network architecturedeploymenttroubleshootingproject managementscope of work documentationcustomer service documentation
Soft skills
communicationself-organizationteam playercollaborationcustomer successknowledge sharingclient expectation managementmobilitywillingness to travelself-education
Certifications
CCNAACEInformation Technology degreeelectrical engineering degreecommunications engineering degree