Repair Administrator
RIEDEL Communications
full-time
Posted on:
Location Type: Office
Location: Santa Clarita • California • 🇺🇸 United States
Visit company websiteJob Level
JuniorMid-Level
Tech Stack
ERP
About the role
- RMA Processing & Validation: Review RMAs for completeness and accuracy, validate product information and pricing.
- Repair Intake & Coordination: Print required paperwork and RMA labels; organize incoming items.
- Customer Communication: Monitor and respond to customer inquiries regarding RMAs and repair status.
- Billing & Payment Coordination: Create Proforma Invoices and track credit card payment requests.
- Shipping & Documentation: Validate commercial invoices and process daily shipments.
- Reporting & Administration: Maintain accurate documentation for all RMA and Spare Part transactions.
Requirements
- 2+ years of experience repair coordination, or administrative support.
- Strong organizational skills and attention to detail.
- Excellent written and verbal communication skills.
- Proficiency with Microsoft Office Suite (Excel, Outlook, Word).
- Experience with ERP systems (NAV, SAP, or similar) preferred.
- Ability to multitask and manage multiple RMAs in progress simultaneously.
- Customer-focused mindset with a proactive approach to problem-solving.
Benefits
- N/A 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
RMA processingvalidationbillingpayment coordinationshippingdocumentationreportingadministrationProforma invoicesERP systems
Soft skills
organizational skillsattention to detailwritten communicationverbal communicationmultitaskingcustomer-focused mindsetproblem-solving