Senior Office Solutions Specialist

Ricoh UK

Senior sales specialist managing Ricoh SMB accounts and growing revenue across office hardware and services. Driving consultative B2B outreach, retention, and customer solutions.

Posted 8/19/2026full-timeFenton • Montana • 🇺🇸 United StatesSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in B2B Account Management and Development, with a strong focus on Sales Methodologies and Customer Relationship Management. Proven ability to drive revenue growth through effective communication, negotiation, and strategic account planning.

Highest-signal resume keywords

B2B Account ManagementSales MethodologiesCustomer Relationship Management (CRM)Negotiation SkillsTime Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Sales DevelopmentRevenue Target AchievementAccount Activity TrackingPipeline ManagementForecasting

Soft Skills

Effective CommunicationTeam CollaborationAdaptabilityCoachabilityInterpersonal Skills

Tools & Technologies

Microsoft Office Suite

Industry Keywords

SMB Customer SegmentConsultative Sales ApproachCustomer RetentionBusiness-to-Business OutreachStrategic Account Planning

About the role

Key responsibilities & impact

Manage existing Ricoh accounts and identify new business opportunities
Drive sales within the SMB customer segment using a comprehensive, consultative approach
Maintain proactive communication with existing clients to ensure retention and identify expansion opportunities
Conduct business-to-business outreach through email, phone, and virtual meetings
Engage clients through phone, email, video conferencing, and social media
Deliver customer-focused solutions with professional communication and effective objection handling
Meet or exceed revenue targets for equipment and services
Maintain accurate records of account activity, pipeline, and forecasting in CRM systems
Collaborate with internal teams and subject matter experts to deliver tailored solutions aligned with customer goals
Perform additional duties as assigned
Meet clear monthly performance and activity targets

Requirements

What you’ll need

Bachelor’s degree or equivalent experience in a related sales environment (preferred)
Proven experience in B2B account management and development (preferred)
Proficiency in Microsoft Office Suite
Strong understanding of sales methodologies and processes
Excellent time management and adaptability in a dynamic environment
High level of coachability and accountability
Commitment to continuous learning of new products and services
Self-motivated with the ability to thrive in a hybrid work setting
Effective team collaboration and interpersonal skills
Strong negotiation, written, and verbal communication abilities
Demonstrated business acumen and strategic account planning
Exceptional organizational and prioritization skills
Capability to work remotely
Primarily sedentary work with occasional walking, standing, and light lifting
Moderate dexterity with keyboards, telephones, and headsets

Benefits

Comp & perks

Broad selection of medical, dental, life, and disability insurance options
Retirement Savings Plan (401K)
Health Savings Account (HSA)
Flexible Spending Account (FSA)
Team member tuition assistance programs
Paid vacation time
Paid holidays annually
Other benefits supporting health, wellness, and ongoing personal and professional development