Account Manager 2

Ricoh UK

Ricoh, an integrated workplace-solutions provider, seeks an Account Manager to grow customer relationships and sell digital-transformation solutions. Managing accounts, presentations, business development, and enterprise service expansion in Dallas.

Posted 8/17/2026full-timeDallas • Texas • 🇺🇸 United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in business development strategies, customer relationship management, and solution-based selling. Proficient in analyzing customer environments and developing tailored growth strategies aligned with Ricoh's offerings.

Highest-signal resume keywords

Business Development ExperienceCustomer Relationship ManagementProfit & Loss (P&L) KnowledgeDocument Workflow Solutions UnderstandingPresentation Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Business DevelopmentCustomer AnalysisGrowth Strategy DevelopmentSolution Design ProcessAccount Management

Soft Skills

Collaboration SkillsVerbal CommunicationWritten CommunicationLearning AgilityAttention to Detail

Certifications & Qualifications

Bachelor's Degree or Equivalent Experience

Industry Keywords

IT ServicesSoftware ServicesDigital TransformationStakeholder EngagementMarket Trends

About the role

Key responsibilities & impact

Execute business development strategies to drive growth
Understand customer environments and identify opportunities within new and existing accounts
Open new doors with decision-makers and influencers to generate sales opportunities and increase Ricoh’s market share
Solve critical business challenges through research and strategic questioning
Focus on customer business needs and buying processes rather than predetermined products or services
Differentiate Ricoh’s digital-transformation capabilities through storytelling and solution-based conversations
Identify opportunities aligned with Ricoh’s products and services portfolio
Explain how purchasing decisions affect customer financial positions and business outcomes
Assess customer environments and create strategies to expand core services throughout the enterprise
Develop and deliver compelling presentations in person and virtually
Build relationships with stakeholders, sponsors, and advocates within customer organizations
Manage multiple accounts and drive account growth

Requirements

What you’ll need

Bachelor's degree or equivalent experience
3+ years of demonstrated business development experience
Foundational knowledge of Profit & Loss (P&L) components
Ability to research and analyze customer businesses
Ability to manage multiple accounts with strong attention to detail
Experience in an IT and/or software services environment preferred
Understanding of document workflow solutions and related business processes preferred
Collaboration skills to build influence
Understanding of the solution design process
Ability to bring thought leadership to customer engagements
Outstanding verbal and written communication skills
Ability to develop and maintain professional relationships with key stakeholders
Commitment to staying current with Ricoh offerings and market trends
Ability to assess customer environments and develop growth strategies
Strong learning agility and adaptability
Ability to navigate customer approval processes and develop account sponsors and advocates
Ability to lift/carry items up to 10 pounds
Moderate manual dexterity and regular use of keyboard, calculator, and basic office equipment
Approximately 20% travel required, including occasional overnight travel
Personal vehicle required

Benefits

Comp & perks

Broad selection of medical, dental, life, and disability insurance options
Retirement Savings Plan (401K)
Health Savings Account (HSA)
Flexible Spending Account (FSA)
Team member tuition assistance programs
Paid vacation time
Paid holidays annually
Other benefits supporting health, wellness, and ongoing personal and professional development