Senior Software Engineer

Ricoh UK

Senior Software Engineer serving as a technical liaison between engineering teams at Ricoh. Investigating complex systems and translating insights for documentation quality improvement.

Posted 5/7/2026full-timeBoulder • Colorado • 🇺🇸 United StatesSenior💰 $90,000 - $103,000 per yearWebsite

Tech Stack

Tools & technologies

Assembly

About the role

Key responsibilities & impact

Serves as the primary technical liaison between Information Development, Product Engineering, and Development teams.
Investigates and reverse-engineers complex printer systems to develop deep understanding of product functionality and behavior.
Translates technical findings into clear documentation and guidance for technical writers.
Works regularly in the lab environment to stay current on printer technology, field-reported issues and problem resolutions.
Provides input and recommendations on how to improve service documentation based on real-world findings.
Facilitates efficient communication flow between field engineers, development teams, and information development.
Leverages AI tools and modern technologies to improve research efficiency and documentation quality.
Contributes to project planning within the team and collaborates on cross-functional initiatives.
Recommends solutions to technical issues that impact documentation accuracy and completeness.
Accountable for completion of technical objectives on schedule and within cost and quality objectives.
Documents own work and shares knowledge proactively with the team.
Positively and actively supports changing business needs.
Assumes additional responsibilities as assigned.

Requirements

What you’ll need

BS in Engineering, Computer Science, or related technical field required.
Demonstrated ability to understand and analyze complex electromechanical systems.
2-4 years of relevant experience.
Experience with product engineering, reverse engineering, or technical troubleshooting.
Experience working with global engineering and development teams, including flexibility for occasional meetings outside standard business hours.
Background in printing technology, imaging systems, or related industrial equipment.
Working knowledge of technical documentation tools and languages including DITA, SGML, Oxygen, CCMS, and static site generators to effectively collaborate with technical writers.
Familiarity with parts databases, wiring diagrams, assembly documentation, and engineering schematics.

Benefits

Comp & perks

Choose from a broad selection of medical, dental, life, and disability insurance options.
Contribute to your financial security with Retirement Savings Plan (401K), Health Savings Account (HSA), and Flexible Spending Account (FSA) investments.
Augment your education with team member tuition assistance programs.
Enjoy paid vacation time and paid holidays annually
Tap into many other benefits to enhance your health, wellness, and ongoing personal and professional development.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

reverse engineeringtechnical troubleshootingelectromechanical systems analysistechnical documentationproject planningdocumentation accuracyproblem resolutionresearch efficiencycollaborationengineering schematics

Soft Skills

communicationteam collaborationflexibilityproactive knowledge sharingadaptabilityinput and recommendationsfacilitationaccountabilitysupporting business needsdocumentation improvement

Certifications

BS in EngineeringBS in Computer Science