Develop automation scripts or API-based solutions to improve CM workflows.
Assess current CM processes (e.g., tagging, metadata management, routing, quality checks, intake workflows).
Produce clear, actionable AI recommendations with defined success metrics and ROI impact.
Create automation roadmaps based on team needs and feasibility.
Implement and operationalize solutions such as:
- Auto-tagging
- Smart routing
- Content similarity detection
- Summarization or quality validation
Partner with engineering or workflow teams to integrate prototypes into production.
Define measurable benchmarks for AI model performance.
Conduct tests, compare model performance, and iterate based on feedback.
Work closely with CM stakeholders to understand challenges and gather requirements.
Present prototypes, findings, and recommendations to non‑technical partners.
Facilitate user testing and incorporate insights into improvements.
Document prompts, workflows, pipeline logic, and decision criteria.
Create simple guides or reusable patterns for future AI use cases.

Requirements

1–2 years hands‑on experience in applied AI/ML, NLP, or intelligent automation.
Bachelor’s degree in Computer Science, Data Science, Engineering, or related field, or equivalent hands‑on experience.
Experience with using generative models (ChatGPT, Gemini) for content, coding assistants (GitHub Copilot), and design platforms (Midjourney, Canva).
Experience maintaining or using a centralized content library or knowledge base.
Experience building POCs or AI-driven automations using Python.
Familiarity with LLM tooling (OpenAI/Azure OpenAI, Hugging Face, LangChain, etc.).
Understanding of prompt engineering concepts, embeddings, vector search, or RAG patterns.
Ability to break down business problems and propose AI solutions.
Strong communication and analytical skills.

Benefits

Choose from a broad selection of medical, dental, life, and disability insurance options.
Contribute to your financial security with Retirement Savings Plan (401K), Health Savings Account (HSA), and Flexible Spending Account (FSA) investments.
Augment your education with team member tuition assistance programs.
Enjoy paid vacation time and paid holidays annually
Tap into many other benefits to enhance your health, wellness, and ongoing personal and professional development.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

automation scriptsAPI-based solutionsAI recommendationsauto-taggingsmart routingcontent similarity detectionsummarizationquality validationapplied AImachine learning

Soft Skills

communicationanalytical skillscollaborationproblem-solvinguser testingdocumentationpresentation skillsrequirements gatheringfeedback incorporationteamwork