Ricoh UK

Software Renewals, Sales Support

Ricoh UK

full-time

Posted on:

Location Type: Remote

Location: Colorado • United States

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Salary

💰 $72,000 - $78,000 per year

About the role

  • Responsible for managing and growing software maintenance renewals within a defined set of accounts.
  • Manage the software relationship within an assigned list of contracted accounts.
  • Provide administrative and strategic support to CIP Sales in executing defined account strategies.
  • Prepare product recommendations, quotations, and secure sales documentation for equipment orders within centralized, contracted global accounts.
  • Drive maintenance renewals, upgrades, add‑on sales, and recommendations for new solutions.
  • Maintain detailed records of all account activity within the sales database and communicate regularly with CIP Sales regarding activity, opportunities, and issues.
  • Maintain and update customer‑specific product catalogs.
  • Serve as the primary point of contact for all sales‑related paperwork.
  • Maintain an assigned account base and achieve revenue goals aligned with renewal opportunities.
  • Act as the first point of contact for software renewal contracts.

Requirements

  • Bachelor’s degree or equivalent experience required.
  • Previous major account management experience required.
  • Demonstrated ability to set goals and prioritize realistic objectives.
  • Proven track record with 5–7 years of related experience; 2–5 years in sales preferred.
Benefits
  • Choose from a broad selection of medical, dental, life, and disability insurance options.
  • Contribute to your financial security with Retirement Savings Plan (401K), Health Savings Account (HSA), and Flexible Spending Account (FSA) investments.
  • Augment your education with team member tuition assistance programs.
  • Enjoy paid vacation time and paid holidays annually
  • Tap into many other benefits to enhance your health, wellness, and ongoing personal and professional development.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills
goal settingprioritizationaccount managementstrategic supportcommunication
Certifications
Bachelor’s degree