Ricoh UK

Account Manager

Ricoh UK

full-time

Posted on:

Origin:  • 🇺🇸 United States

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Salary

💰 $60,000 - $65,000 per year

Job Level

Mid-LevelSenior

About the role

  • Solve critical business challenges and cultivate new and expanded customer relationships.
  • Understand the customer’s environment and align Ricoh solutions to mission-critical goals.
  • Identify and engage decision-makers and influencers to generate new sales opportunities within existing and prospective accounts.
  • Expand Ricoh’s market share by opening new doors and deepening customer relationships.
  • Uncover known and hidden business challenges through research and inquiry.
  • Focus on how customers buy, emphasizing needs over predetermined products or services.
  • Effectively communicate Ricoh’s value through storytelling and solution alignment.
  • Articulate how buying decisions impact the customer’s financial position.
  • Deliver compelling presentations both in person and virtually.
  • Manage multiple accounts with attention to detail.
  • Travel approximately 20% for customer meetings, including overnight stays.

Requirements

  • Bachelor’s degree or equivalent experience required.
  • Minimum of 3 years of demonstrated business development experience.
  • Experience in IT and/or software services preferred.
  • Understanding of document workflow solutions and processes is a plus.
  • Foundational knowledge of P&L components.
  • Strong research and analytical skills to support strategic customer conversations.
  • Proven ability to manage multiple accounts with attention to detail.
  • Demonstrated success in using collaboration to build influence.
  • Solid understanding of solution design processes.
  • Ability to bring thought leadership to customer engagements.
  • Excellent verbal and written communication skills.
  • Proven ability to build and maintain professional relationships with stakeholders.
  • Up-to-date knowledge of Ricoh offerings.
  • Ability to assess customer environments and develop strategies to expand Ricoh’s core services.
  • Strong learning agility and adaptability.
  • Skilled in navigating customer approval processes and creating internal advocates.
  • Travel required (approximately 20%), which may include overnight stays.