Sales Operations Specialist

RIB Software

Sales Operations Specialist driving operational leadership for sales efficiency in APAC. Managing technical systems, data integrity, and team support across diverse markets.

Posted 5/13/2026full-timeBrisbane • 🇦🇺 AustraliaMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Act as a primary administrator of our Sales Tech stack, including CRM systems (Salesforce), sales engagement tools, and sales automation platforms
Troubleshoot system issues and lead implementation of improvements
Own CRM data governance across the full revenue lifecycle
Ensure ACV data is accurate, reliable, and actionable
Manage, integrate, and optimise the licensing record
CRM Data hygiene and confirming records are correctly populated with all required data and files
Ensuring lead allocations are correctly allocated, managed, and moved through the lead cycle
Support with account compliance matching for E2Open
Review record activity to maintain pipeline funnel
Support the design and documentation of cross-functional revenue workflows
Identify and implement improvements that reduce manual work and increase sales efficiency and execution
Manage internal sales documentation like quotes, acceptance letters, and customer master data forms
Where required populate Docusign templates for signature to senior management
Deliver documentation, training, and ongoing support to drive strong CRM and sales tools for adoption
Support internal professional development and enablement initiatives
Assisting with any additional projects/tasks, etc. not limited to existing daily duties

Requirements

What you’ll need

4+ years of experience in Sales Operations or a related sales support function, preferably in the SaaS industry
Familiarity with CRM systems (preferably Salesforce)
Confident, driven, and dynamic individual with exceptional interpersonal skills
Demonstrated ability to manage time effectively and prioritize tasks
Strong team player with excellent planning skills
Proficient in numerical analysis
Possesses strong problem-solving and objection resolution capabilities
Presents oneself in a professional and engaging manner
Consistently maintains punctuality
Exemplifies attention to detail
Proficient in effective and professional communication
Excellent communication and relationship-building skills
Ability to work independently and meet performance targets
Experience in the construction technology sector is a plus

Benefits

Comp & perks

RIB is an Equal Opportunity Employer
Comprehensive background check before employment

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

CRM systemsSalesforcesales engagement toolssales automation platformsdata governancedata hygienenumerical analysisproblem-solvingobjection resolutiondocumentation

Soft Skills

interpersonal skillstime managementplanning skillsattention to detaileffective communicationrelationship-buildingindependencepunctualityteam playerdynamic individual